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Subscribe error message

  • Post count: 10
    fshih
    April 30, 2017 at 3:00 pm #23622

    Hi Rai,

    I’m getting this error message when I (and my readers) try to subscribe to my website:

    Fatal error: Uncaught Error: Call to undefined function mysql_query() in /home/yogawine/public_html/wp-content/plugins/jegtheme-mail-subscribe-list/sml.php:223 Stack trace: #0 /home/yogawine/public_html/wp-settings.php(304): include_once() #1 /home/yogawine/public_html/wp-config.php(93): require_once(‘/home/yogawine/…’) #2 /home/yogawine/public_html/wp-load.php(37): require_once(‘/home/yogawine/…’) #3 /home/yogawine/public_html/wp-blog-header.php(13): require_once(‘/home/yogawine/…’) #4 /home/yogawine/public_html/index.php(17): require(‘/home/yogawine/…’) #5 {main} thrown in /home/yogawine/public_html/wp-content/plugins/jegtheme-mail-subscribe-list/sml.php on line 223

    Could you help please?

    Thanks!

    Florence

    Post count: 1837
    Rai
    May 3, 2017 at 2:12 am #23697

    Hi Florence,

    Sorry for the inconvenience caused. Could you provide detail information of:

    – PHP version:
    – MySQL version:
    – WordPress version:
    – Falive Theme Version:
    – JPlugin Version:

    We will investigate it further.

    Thank you

    Post count: 10
    fshih
    May 3, 2017 at 1:58 pm #23714

    WordPress 4.7.4
    Falive Child Theme theme.
    Jegtheme Mail Subscribe List Version 1.0.1
    PHP: Version information: 4.0.10.18

    I’m not sure how to find the MySql Version, sorry!

    Post count: 1837
    Rai
    May 4, 2017 at 1:57 am #23718

    It seems you use very old PHP. We highly recommend you to update it to version 5.6.x or higher.

    Please also try to update Jegtheme Subscriber plugin with this: https://www.dropbox.com/s/wgqknmjtagn6dga/jegtheme-mail-subscribe-list-plugin.zip?dl=0

    Thank you

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