social sharing issues
Post count: 35borisdallaJanuary 14, 2015 at 12:34 am #8332
Hi Jegtheme support team,
hope you can help me. I have a masonry portfolio with different items. if I try to share with any social button, depending the item, I have different situations and results:
clic in facebook share button I have:
popup window, with image (first of gallery) and description. when clic in share, in fb I have my post with txt, but image is not showing or instead I can see the logo;
popup window, is showing description, NO image. when clic in share, in fb I have my post with txt, but image is not showing or instead I can see the logo;
popup window, logo is showing and description. when clic in share, in fb I have my post with txt, but image is not showing or instead I can see the logo;
logo is a png with transparent bkg and I don’t really like the result white over white bkg. Is there any special config or code to show on shared post, always, the cover image in each portfolio item? or a specific img inside the gallery?
please check these examples (description is always ok)
http://www.codigoz.com.mx/site/conceptos/corporativo-cablecom-2/ no logo or img showing when sharing
http://www.codigoz.com.mx/site/conceptos/plaza-ahuatlan/ in popup, showing cover image, but showing blank in post after sharing
please help me out,
BorisPost count: 10687AdekJanuary 17, 2015 at 7:30 am #8386
Sorry for late reply your message. May i know the current version of your theme and jkreativ plugin on your site. Also please try to disable all plugin except the required plugin that come with these theme.
Thank youPost count: 35borisdallaJanuary 19, 2015 at 7:58 pm #8459
Hi Dek. don’t worry.
theme version is 2.2.6 and jk plugin 1.2.1, I believe they are up to date.
as asked, I disable all the non required plugins… still not working, actually, now I can`t see any img in popup share window. please help.Post count: 10687AdekJanuary 22, 2015 at 5:43 am #8525
If so, please provide me access into your wp admin panel. I will check it directly on my side and you can send the user and pass in here and also don’t forget check the
Set as private replyoption below.
Thank youPost count: 35borisdallaJanuary 22, 2015 at 4:19 pm #8560Post count: 10687AdekJanuary 27, 2015 at 4:24 am #8615
I’ve been check your site and try a few things. It seems the social sharing only work on certain portfolio item. Actually its weird for me. Please take a look on this image below, the social sharing it’s work fine on this portfolio item.
Thank youPost count: 35borisdallaJanuary 27, 2015 at 1:15 pm #8645
Yes Dek, thanks.
Anyway, if you clic on share link, do not work. I did try and is not showing the img on fb.
Any suggestion? It’s really important for my client the share option.Post count: 10687Post count: 35borisdallaFebruary 5, 2015 at 1:48 am #8835Post count: 2684RaiFebruary 11, 2015 at 6:11 am #9023
Please update file at jkreativ-themes/template/blogpost/article-sharing.php replace content with this:
Thank youPost count: 35borisdallaFebruary 11, 2015 at 5:00 pm #9047
really appreciate, I made some random test in portfolio items and it looks it`s working fine.
still something missing… most of the sharing now has the logo, better than before because has the color bkg. but still not visualizing cover image in most of items. should I make changes in the other two article-sharing files? -big and -clean?
please let me know
- This reply was modified 3 years, 8 months ago by borisdalla.
You must be logged in to reply to this topic.