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Social Share Not Counting Social Shares

  • Post count: 14
    Munyendo
    November 25, 2017 at 6:13 pm #25978

    My social share that comes with the theme is not counting social shares.
    I have done all the configuration as required. Any reason why it’s not counting shares?

    Post count: 19
    antoniomanco
    November 26, 2017 at 3:13 am #26001

    Hello, i have a similar problem. Suddenly all my post mark zero shared. My APP Facebook Id is in the right place but does not count the shares in my pages.

    Problems with shares

    Post count: 9127
    Adek
    November 27, 2017 at 12:09 pm #26044

    Hi guys,

    If you’re using cache plugin in there, please try to disable that plugin first. If the problem still persist please try to disable all plugin except required plugin for JNews and keep related plugin for social share. Also, for social share, the cache data will expired on 24 hours (1 day).

    Thank you

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