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Social counter widget cache

  • Post count: 11
    danskinner
    April 2, 2018 at 9:22 pm #30128

    Hi,

    I set up the social counter widget on my homepage a few weeks ago but the numbers haven’t changed since then.

    Home

    Thanks

    Post count: 8289
    Adek
    April 3, 2018 at 8:53 am #30136

    Hi danskinner,

    Actually, the cache data for the social counter will automatically be updated on 24 hours by default. Regarding this thing, can you provide me login access to your website? so i can check it directly what actually happened in there. You can send it here and don’t forget to check Set as private reply option below.

    Thank you

    Post count: 11
    danskinner
    April 4, 2018 at 1:53 am #30162
    This reply has been marked as private.
    Post count: 8289
    Adek
    April 4, 2018 at 5:11 pm #30180

    Hi danskinner,

    I’ve been try to login to your website but it seems i can find out the valid login URL. Can you please provide me the valid login URL to your website?

    Thank you

    Post count: 11
    danskinner
    April 5, 2018 at 1:23 am #30183
    This reply has been marked as private.
    Post count: 8289
    Adek
    April 5, 2018 at 9:36 am #30194

    Hi danskinner,

    For the Instagram, it seems they have been updating their share data structure. Please try to replace the content of this file wp-content/themes/jnews/class/Widget/Normal/Element/SocialCounterWidget.php with this one here https://pastebin.com/gTBUbDi.

    For the time update of data cache, it may your sever failed to fetch the new data and they keep using the old data and update the expired time of data cache.

    Thank you

    Post count: 11
    danskinner
    April 5, 2018 at 5:15 pm #30202
    This reply has been marked as private.
    Post count: 8289
    Adek
    April 5, 2018 at 5:25 pm #30204

    Hi danskinner,

    I’m sorry for that, please check this URL https://pastebin.com/gTBUbDij

    Thank you

    Post count: 11
    danskinner
    April 5, 2018 at 5:38 pm #30208
    This reply has been marked as private.
    Post count: 8289
    Adek
    April 6, 2018 at 9:30 am #30222

    Hi danskinner,

    Regarding this thing, it seems I will need to do further investigation on your website. Can you please provide me FTP access to your server? You can send it here and don’t forget to check Set as private reply option below.

    Thank you

    Post count: 11
    danskinner
    April 8, 2018 at 11:33 pm #30277
    This reply has been marked as private.
    Post count: 8289
    Adek
    April 9, 2018 at 12:03 pm #30308

    Hi danskinner,

    I’ve been checking your website previously. It seems your server failed to do a request on Instagram. It should work fine now, you can check it out.

    Thank you

    Post count: 11
    danskinner
    April 10, 2018 at 12:49 am #30320
    This reply has been marked as private.
    Post count: 8289
    Adek
    April 10, 2018 at 9:37 am #30332

    You’re welcome danskinner and please don’t forget to leave 5 stars rating for JNews 😀

    Thank you

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