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Sites Crashing After Install & Activation

  • Post count: 2
    JustinDiego
    August 26, 2018 at 7:14 am #35740

    I am having the same problem as most of the other people in the thread. I can not edit in elementor with the plugin activated. I am having to Restore my whole site database every-time I make an attempt. Can I just get a refund this is bad.

    Post count: 10858
    Adek
    August 27, 2018 at 11:50 am #35772

    Hi JustinDiego,

    Regarding this issue, i will need to do further investigation on your website. Can you please provide me login access to your website? you can send it here and don’t forget to check Set as private reply option below. Also, it would be better if you create a backup for your website.

    Thank you

    Post count: 2
    JustinDiego
    August 27, 2018 at 1:49 pm #35780
    This reply has been marked as private.
    Post count: 10858
    Adek
    August 29, 2018 at 12:41 pm #35892

    Hi JustinDiego,

    I’ve been checking your website previously. At the moment i assume there’s plugin conflict in there that causing your site crashing. I will need to do further investigation in there. Can you please provide me FTP access to your server? I will need to modify certain files in there. You can send it here and don’t forget to check Set as private reply option below.

    Thank you

    Post count: 2
    JustinDiego
    August 29, 2018 at 4:22 pm #35897
    This reply has been marked as private.
    Post count: 10858
    Adek
    August 29, 2018 at 4:58 pm #35899
    This reply has been marked as private.
    Post count: 2
    migulon
    September 5, 2018 at 12:29 pm #36159
    This reply has been marked as private.
    Post count: 1
    atakmacit
    September 5, 2018 at 6:05 pm #36163
    This reply has been marked as private.
    Post count: 10858
    Adek
    September 5, 2018 at 11:33 pm #36173

    Hi All,

    Regarding this issue, please try to go edit this file epic-news-element/includes/class/Option/Option.php then jump into line 39 then find this word get_instance and replace with this one getInstance.

    Thank you

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