Close

Account

Documentation

Forum

Menu

Short Code Error Choosing

  • Post count: 3
    steven5
    January 19, 2016 at 5:05 am #17798

    I am having a problem on the page designer where I select the short codes from the icon. I loads varying sizes pages. Sometimes all of the options are available and other times only a row or so are available. When you choose (rows), it won’t let you hit ok as half of the screen is missing so you can’t actually see the button.

    In essence you can’t chose the short codes because the screen size changes and is smaller than it should be so none of the short codes are selectable. I have tried in Firefox which works better and Windows Internet Explorer 11.

    Post count: 3
    steven5
    January 19, 2016 at 5:05 am #17799

    I have screen prints if you need to see.

    Post count: 8823
    Adek
    January 19, 2016 at 6:57 am #17812

    Hi steven5,

    Actually i don’t quite sure about the problem that you get in there. It would be better if you can provide me some screen capture, so i can easily to understand regarding the problem that you get.

    Talk soon,

    Thank you

    Post count: 3
    steven5
    January 19, 2016 at 3:57 pm #17828
    This reply has been marked as private.
    Post count: 8823
    Adek
    January 20, 2016 at 2:34 am #17839
    This reply has been marked as private.
    Post count: 3
    steven5
    January 20, 2016 at 2:56 am #17841

    These Short code button window is really big and oversized.
    http://tinypic.com/r/11ki3di/9

    This one is the short codes proper size
    http://tinypic.com/r/qn39xv/9

    This one is short and cut off some of the screen. It dynamically resizes the windows based on previous window
    http://tinypic.com/r/10xak5g/9

    Here is the screen where the column has been selected. Notice half of the screen is missing. it dynamicall resized every time go into the screen based on previous screens.
    http://tinypic.com/r/4lmz28/9

    Same thing, but really cut off screen
    http://tinypic.com/r/f9e1wz/9

    Post count: 8823
    Adek
    January 20, 2016 at 3:02 am #17843

    Hi steven5,

    I just want to make sure on this thing. Do you use another shortcode plugin on this thing? Because it seems we don’t have shortcode like that on our themes.

    Thank you

You must be logged in to reply to this topic.