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Reset password function

  • Post count: 16
    BlocCreative
    June 21, 2016 at 6:51 pm #20854

    Hi

    I am having complaints that the reset password function is not working. People who are registered and have forgot their password are clicking the link, inputting their email address and receiving nothing?

    Should I of set this up – if so where and how.

    Thanks

    Steven

    Post count: 16
    BlocCreative
    June 21, 2016 at 7:22 pm #20856

    Sorry to be a pain but this is quite urgent as my client has clients who now can’t access his site.

    Kind regards

    Steve

    Post count: 2238
    Jegbagus
    June 22, 2016 at 12:21 am #20859

    hi Steven, it may because your email functionality. try to use SMTP plugin to setup if you able to receive & send email. or you can contact your server administrator about their email setting and how wordpress should handle those email setting.

    Thank you

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