Request for privet help
Post count: 8FarshidJuly 15, 2016 at 1:57 am #21234
I’m designing a website for a client and I have some qouestion regarding to the jegtheme products.
1-It seems this support center is public, so could you please give me an access to private support?
2-I also need to attache some screenshots, but it seems this center only let me to provide a link.
FarshidPost count: 9465AdekJuly 15, 2016 at 2:10 am #21238
1. Actually our support it’s not for public but only for our customer only. But if you want to post some private question you can use Set as private reply option below or you can send me via email here [email protected]
2. You can upload your image on dropbox, google drive, tinypic or on your own server then just leave the image url here.
Thank youPost count: 8FarshidJuly 15, 2016 at 4:47 am #21250Post count: 9465AdekJuly 15, 2016 at 5:59 am #21251Post count: 8FarshidJuly 15, 2016 at 7:17 am #21254Post count: 9465AdekJuly 15, 2016 at 7:32 am #21256Post count: 8FarshidJuly 22, 2016 at 6:42 am #21368Post count: 9465AdekJuly 23, 2016 at 7:41 am #21379
Can you send me the page url that you mean on above. I will check it directly on my side.
Thank youPost count: 8FarshidJuly 23, 2016 at 8:11 pm #21388Post count: 9465AdekJuly 28, 2016 at 3:13 am #21425
I’ve been check your site previously. It because your switch the Pinterest – Pinterest Layout into draft page so those page will doesn’t work as portfolio parent page on the portfolio item. Kindly you can check it out in there.
Thank youPost count: 8FarshidJuly 28, 2016 at 7:16 am #21438Post count: 9465AdekJuly 30, 2016 at 2:08 am #21452
Unfortunately we don’t have those kind of option at the moment. You will need to do some changes in there to achieve that.
Anyway, if you interest you can use our Custom Service right here http://support.jegtheme.com/custom-change-service/
Thank youPost count: 8FarshidAugust 2, 2016 at 11:33 pm #21488
You guys have the same option on landing slider which is let me to add URD from my youtube “playlist” and it doesn’t show the related videos at the end of the video. Im just wondering that the theme does not support the same option on Portfolio.
FarshidPost count: 9465AdekAugust 3, 2016 at 3:06 am #21500
Yeah sure, on landing slider we repeated the video. But we don’t have this kind of feature on portfolio especially for not showing the related videos. You will do some changes in there to achieve that.
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