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Refund request

  • nedvansise
    November 23, 2016 at 10:24 pm #22421

    Hello, I purchased JKreative theme a couple of days ago and I’m requesting a refund. The theme in general is nice and the admin interface good, but it does not work smoothly with Visual Composer as advertized, including support for front-end editor, which I discovered when searching forums to troubleshoot. Although I like your product, support for VC is not as advertized so I have selected another theme and do not plan to use your theme, and request a refund.

    Jkreativ – Multilayer Parallax MultiPurpose Theme
    Regular License
    6 months support (expires on 22 May 2017)
    Purchase code: eac090a1-d667-4142-b3f4-91c91d694fa8

    Purchased, Sunday, Nov 20.

    Thank you, Ned vanSise
    [email protected]

    Post count: 5998
    Adek
    November 24, 2016 at 4:41 am #22425

    Hi nedvansise,

    We can assure you that Jkreativ is compatible and fully working with Visual Composer in order to create page. But unfortunately at the moment our theme doesn’t support front-end editor yet, because for some reason. To work with Visual Composer, please be sure to select page template: Landing Page Builder – Visual Composer.

    But if you still insist to request a refund, please contact us on our profile page on Themeforest right here https://themeforest.net/user/jegtheme

    Let us know if you need something in there.

    Thank you

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