reCAPTCHA issue on Login form
Post count: 49saupanApril 18, 2016 at 10:51 am #19706
The social media (FB) login works as expected however When I am trying to login using username & password based login form, below error is shown.
I could not find any settings for the login page form reCAPTCHA…
The reCAPTCHA wasn’t entered correctly. Please try it again.
How to resolve this?
Thanks,Post count: 2729JegbagusApril 19, 2016 at 12:58 am #19717
hi saupan, i don’t know where you get those recaptcha. we don’t integrate recaptcha into our themes.
if you are using third party plugin, you will need to do some custom change to make it compatible with this themes.
Thank youPost count: 49saupanApril 19, 2016 at 4:33 am #19732
This is the error message – “The reCAPTCHA wasn’t entered correctly. Please try it again.” and all I have done after installing your theme is upgrade wordpress to the latest version. Also I coul not find any installed captcha/recaptcha plugin..How to proceed?Post count: 2729JegbagusApril 20, 2016 at 12:17 am #19747
hi saupan, im not very sure about this issues.
try to disable social login and see if its work. the issues may related with google login.
Thank youPost count: 49saupanApril 20, 2016 at 5:38 am #19762
I have disabled all social logins (FB, GOOGLE & LINKEDIN) but the issue remains..Logging in using username & password is supposed to be a very basic functionality. Could you think of any other reason or recommend any other way to troubleshoot this?Post count: 2729JegbagusApril 21, 2016 at 1:16 am #19797
we don’t know what is the issues. because we don’t have integration with recaptcha. the only think that we suspect is google login that causing issues. how about you try to reupload your themes. it may issues with the file because this is the first time we have issues like this.
Thank youPost count: 49saupanApril 25, 2016 at 3:27 am #19900
This problem did not appear since I’ve disabled my server’s cache. Thanks,Post count: 2729JegbagusApril 25, 2016 at 6:55 am #19904
You must be logged in to reply to this topic.