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PROBLEMS WITH THE AUTHOR BOX

  • Post count: 39
    meximuss
    October 4, 2018 at 10:21 pm #37792

    Hey, It used to be all good but i noticed that my social icons in the author box have dissapeared and they are not showing up anymore.
    Also when i click on the author i just get re-directed back to the homepage.

    Any suggestions on how to fix this?
    Thanks!

    Post count: 275
    Ferdy
    October 5, 2018 at 11:48 am #37824

    Hi meximuss,

    Regarding this issue, please try to disable all plugins except required plugin that not related to JNews just for a while to check if there’s a plugin conflict issue.

    Thank you

    Post count: 39
    meximuss
    October 5, 2018 at 3:40 pm #37845
    This reply has been marked as private.
    Post count: 275
    Ferdy
    October 5, 2018 at 4:55 pm #37853

    Hi meximuss,

    It seems we need to do further investigation on your website. Can you please provide us with login access to your website? You can send it here and don’t forget to check Set as private reply option below.

    Thank you

    Post count: 39
    meximuss
    October 5, 2018 at 5:01 pm #37854
    This reply has been marked as private.
    Post count: 275
    Ferdy
    October 5, 2018 at 5:09 pm #37856
    This reply has been marked as private.

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