Close

Account

Documentation

Forum

Menu

Problems with ADS for Phone Ad Size

  • Post count: 236
    Communication Contact
    April 16, 2018 at 9:12 am #30505

    Hi,

    When I go to select Hide for Phone Ad Size, the banner continues to be present in the mobile.

    So I can not rule out mobile banners, how can I exclude the banner on the mobile.

    What do you suggest to solve this problem?

    Post count: 236
    Communication Contact
    April 16, 2018 at 9:13 am #30506
    This reply has been marked as private.
    Post count: 10736
    Adek
    April 16, 2018 at 11:06 am #30530

    Hi Communication Contact,

    Did you mean the block ads on the Visual Composer element? Just want to make sure. Also, can you provide me the page URL that contains the ads that you mean above?

    Thank you

    Post count: 236
    Communication Contact
    April 22, 2018 at 10:07 pm #30922
    This reply has been marked as private.
    Post count: 236
    Communication Contact
    April 23, 2018 at 5:41 pm #30994
    This reply has been marked as private.
    Post count: 236
    Communication Contact
    April 24, 2018 at 11:56 pm #31054
    This reply has been marked as private.
    Post count: 10736
    Adek
    April 26, 2018 at 11:31 am #31152

    Hi Communication Contact,

    Sorry for late reply and since you reply again this thread, it will make go to the first page and usually, we start support from the latest thread.

    Please enable the banners again, so i can check it directly on my side. Also, do you use JNews Ads Block element on the single post?

    Thank you

    Post count: 236
    Communication Contact
    April 26, 2018 at 9:16 pm #31170
    This reply has been marked as private.
    Post count: 2684
    Rai
    April 27, 2018 at 12:31 pm #31188

    Hi,

    Do you use 3rd party plugin for the Ads in mobile? It seems there is Google Auto Ads activated, could you check your Ads settings at Google Adsense as well.

    For additional information, please provide System Report (mark as private reply).

    Thank you

    Post count: 236
    Communication Contact
    April 27, 2018 at 2:29 pm #31192
    This reply has been marked as private.
    Post count: 236
    Communication Contact
    April 27, 2018 at 2:37 pm #31195
    This reply has been marked as private.
    Post count: 236
    Communication Contact
    April 28, 2018 at 1:49 am #31214
    This reply has been marked as private.
    Post count: 236
    Communication Contact
    April 28, 2018 at 2:09 am #31215
    This reply has been marked as private.
    Post count: 10736
    Adek
    May 1, 2018 at 9:53 am #31315

    Hi Communication Contact,

    It’s quite weird for me. I just try this setting (ca-pub-0415969699533237/4906666169) on my local server and its work fine. Here’s the image result https://www.dropbox.com/s/y5fzbqsrf5tf8gz/Screenshot%202018-05-01%2009.50.09.png?dl=0

    Also, i just test this post (https://www.knews.it/raffaella-mennoia-parla-della-fine-della-relazione-tra-giulia-de-lellis-e-andrea-damante-11369/) and i found the inline content ads work fine https://www.dropbox.com/s/3kun8664newonmr/Screenshot%202018-05-01%2009.51.55.png?dl=0

    Thank you

    Post count: 236
    Communication Contact
    May 1, 2018 at 6:16 pm #31361

    Hi Adek,

    I think you did not understand what the problem I reported.

    The banners have been set on the mobile like Hide, but in reality continuing to be seen on the mobile.

    While on desk and tablet, if you set Hide, the banners are not visible.

    I hope you understand, what I wrote.

    I await your response and good work.

    Inline Content 1: Phone Ad Size
    Hide

    [Google Ads] Phone Ads Size
    Hide

You must be logged in to reply to this topic.