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Problem with the theme

  • Post count: 10
    Jobzella
    October 5, 2018 at 7:59 am #37807

    Hi There,

    I have the following issues:

    1. Comment bar is not shown on the single post.
    2. Editing the single post, after I instal a certain theme/demo, when I try to change the template option nothing is changed.
    3. view/social share counters are not working.
    4. How to add a review post.
    5. How to add a news post and show the titles of the news on the header “Recent news bar”.
    6. How to link a main blog article to certain articles or category.

    Thanks

    Post count: 10
    Jobzella
    October 5, 2018 at 12:19 pm #37826

    7. I cannot add the news on the header below the main menu!

    Post count: 10
    Jobzella
    October 5, 2018 at 12:19 pm #37827

    8. Baker editor is not reflecting the updates on the website!

    Post count: 10
    Jobzella
    October 5, 2018 at 12:25 pm #37828

    9. How to add (subscribe your email widget)?
    10. Subscribe to post notifications is not working (dimmed).

    Post count: 275
    Ferdy
    October 5, 2018 at 2:43 pm #37839

    Hi Jobzella,

    1. Please go to the single post editor, and check the discussion menu. are they allowed? https://www.dropbox.com/s/lnunw56cbwm9bnf/Edit%20Post%20allow%20comment%20%E2%80%94%20WordPress.png?dl=0

    2. Regarding this issue, can you provide me with your site URL for further checking on my side?

    3. Please, Can you provide me with an example?

    4. Please try to check this article (http://support.jegtheme.com/documentation/review-2/) for guide how to use review feature.

    5. Please, Can you provide me with an example to ensure the Recent news bar ?.

    6. Please, Can you provide me an example ?

    7. Please, Can you provide me with an example?

    8. Please, Can you explain what is “Baker Editor”? did you mean WPBakery?

    9. Please install MailChimp Plugin . So you can add “Subscribe your email” menu.

    10. Please, Can you provide me with an example of this issue?

    Thank you

    Post count: 10
    Jobzella
    October 7, 2018 at 4:04 pm #37900

    Hi Ferdy,

    Yes I mean WPBakery. To see the problems, please check http://www.qssv.net. Other problem I faced:
    1. Side feed is not working properly on AR. And when I add categories filter to it, it does not show Arabic categories, and for both languages are the same.
    2. Side widgets are not differentiating between AR and EN
    3. Title of Widgets are not translated
    4. When I am on article and click on the language selector, this does not direct me to the same page on the other language.
    5. Can I use WPBakery to edit a current page design?
    6. Article Split is not RTL https://www.qssv.net/ar/%D9%83%D9%84-%D9%85%D8%A7-%D8%AA%D8%AD%D8%AA%D8%A7%D8%AC-%D9%85%D8%B9%D8%B1%D9%81%D8%AA%D9%87-%D8%B9%D9%86-%D8%A7%D9%84%D8%AA%D8%AF%D8%AE%D9%8A%D9%86-%D8%A7%D9%84%D8%A5%D9%84%D9%83%D8%AA%D8%B1%D9%88/%D9%85%D9%88%D8%A7%D8%B6%D9%8A%D8%B9-%D9%87%D8%A7%D9%85%D8%A9/%D9%83%D9%8A%D9%81-%D9%8A%D8%B3%D9%8A%D8%B7%D8%B1-%D8%B5%D9%86%D8%A7%D8%B9-%D8%A7%D9%84%D8%AA%D8%A8%D8%BA-%D8%A7%D9%84%D8%AF%D8%A7%D9%87%D9%8A%D8%A9-%D8%B9%D9%84%D9%89-%D9%85%D9%86%D8%A7%D9%81%D8%B3/
    7. When you click on categories, the display main articles as not sorted RTL.
    8. Tags are showing both AR/EN and not separating between tags of the EN and AR different content.
    9. I installed Mail Chimp, but when I try to access the settings, the system says that I am not allowed to view this page while I am the main and only admin.
    10. I need Previous / Next Article floating icons when I scroll down.

    SPECIAL REQUEST: Is there a developer from your team, who can work closely with me to help me to develop my website properly? Of course I will pay for this additional service.

    Thanks,

    Nader

    Post count: 10
    Jobzella
    October 8, 2018 at 2:36 am #37908

    11. Category page content, appear on customizer but not live page
    12. Index content layout when you change the layout, content disappear.
    13. Archive Content Layout, when you change the layout, content disappear.

    Post count: 10
    Jobzella
    October 8, 2018 at 6:26 am #37913

    14. OneSignal Push “Subscribe” is not appearing on mobile.
    15. Cannot add subscribe using email on the widget, despite I setup mailchimp.

    Post count: 275
    Ferdy
    October 9, 2018 at 11:07 am #37986

    Hi Jobzella,

    1&2&3 For Polylang plugin make sure you have to translate all of your posts. for some text, You can use the Frontend Translation feature. Please try to install JNews Frontend Translation plugin. For more information, you can check our documentation right here http://support.jegtheme.com/documentation/frontend-translation/

    4. I’ve been checking your website but it works fine on my side.

    5. Which page that you mean?

    6. Please use this CSS code below to fix the article split

    7. Which display the main article that you mean?

    8. Can you please provide me with an URL that has this issue?

    9. Regarding this issue, you better contact the MailChimp support.

    10. At the moment, we don’t have this feature.

    11. Please, Can you provide me with an example?

    12&13. It seems we need to do further investigation on your website. Can you please provide us with login access to your website? You can send it here and don’t forget to check Set as private reply option below.

    14. At the moment, we don’t support on mobile for compatibility reason.

    15. Make sure you have to set the MailChimp as well, if you still have this issue. you better contact the MailChimp support.

    For Special Request, you can contact this email [email protected]

    Thank you

    Post count: 10
    Jobzella
    October 10, 2018 at 7:24 am #38037

    1-3. the front translation plugin, translated the english version http://www.qssv.net/en of the website into Arabic not the opposite for http://www.qssv.net/ar!!

    5. home page.

    7. No. When you click on any menu you will see that content articles are not displayed (it says no content available). check https://www.qssv.net/en/category/vaping-vs-smoking/

    8. check home page.

    11. when you go to customizer, and change the layout of the category page, the live page is not changed.

    NOTE: I already sent you an email with my special request.

    Post count: 275
    Ferdy
    October 10, 2018 at 2:22 pm #38062

    Hi Jobzella,

    1-3. Please Check, did you choose the specific language before? check this link for the screenshot. https://www.dropbox.com/s/elq160ycqgivnek/Translate%20Frontend%20%E2%80%B9%20Jlocal%20%E2%80%94%20WordPress%20%283%29.png?dl=0

    5. Yes, you can use WPBakery to edit the home page.

    7. Because all post in your category was in the hero element. if there no posts left after posts on the hero element, it will show no content available. For the solution, please create more post.

    8. The tag widget is default plugin from the WordPress. Maybe WordPress doesn’t support yet for multilanguage.

    11. It seems we need to do further investigation on your website. Can you please provide us with login access to your website? You can send it here and don’t forget to check Set as private reply option below.

    Thank you

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