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Problem Revolution Slider

  • Post count: 106
    abertrande
    March 16, 2016 at 1:01 pm #19083

    Hello,
    I know that the “revolution slider” plugin is integrated into the theme. This is very well but I have a problem.
    I try to install a free slider (highlight-carousel) and got an error message when I matter: Error: slider_export.txt does not exist!
    I can not contact support because he asks me the license number.
    How to fix this?
    Thank you
    Arnaud
    http://www.abertrande.com

    Post count: 6682
    Adek
    March 18, 2016 at 5:49 am #19135

    Hi abertrande,

    Actually i’m not quite sure on this thing because i didn’t try it on my side yet. Anyway please try to switch into default WordPress theme like twenty sixteen or other when you importing the slider. After you finish importing the slider, you can switch back into Jkreativ.

    Thank you

    Post count: 106
    abertrande
    March 18, 2016 at 8:31 am #19144

    Hi Adek

    I try this option and I’m come back for tell you the result
    Arnaud

    Post count: 106
    abertrande
    March 18, 2016 at 8:51 am #19145

    I have try
    the problem is the same 🙁

    Post count: 106
    abertrande
    March 21, 2016 at 1:11 pm #19176

    Hi Adek
    Have you a solution for the problem because I want a slide to my home page and I’m blocked
    Thank
    Arnaud

    Post count: 6682
    Adek
    March 22, 2016 at 3:31 am #19198

    Hi Arnaud,

    I’ve been try to import those slider on my side and i see the problem as you mention on above. And i think the problem is the import file not our theme in this case. And i also try to use another free slider and it’s just work fine on my side. https://revolutioncdn-themepunchgbr.netdna-ssl.com/wp-content/uploads/2015/10/vicky-revslider.zip

    Thank you

    Post count: 106
    abertrande
    March 22, 2016 at 7:19 am #19203

    Hi Adek
    I’ve tried to import your slider but nothing
    I’ve the same message : importing slider settings and data…
    Error: slider_export.txt does not exist!
    Go Back
    Thank you
    Arnaud

    Post count: 106
    abertrande
    March 23, 2016 at 9:19 am #19231

    News Adek ?

    Post count: 106
    abertrande
    March 24, 2016 at 7:39 am #19313

    Have you find the solution Adek because I want this slider for my home page
    thank

    Post count: 106
    abertrande
    March 26, 2016 at 2:18 pm #19336

    Hi Adek
    I don’t know if you had fixed the problem but the bug disappeared
    everything works normally
    I can try now diffrent sliders
    regards
    Arnaud

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