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Portfolio listpage Masonry Layout Not Working well on Mobile and ipad 9.7"

  • Post count: 15
    neoq
    March 24, 2016 at 2:36 am #19297

    Hi Sir,

    Here is my portfolio list page
    http://bit.ly/1RmsgVC

    If you access this link on PC or ipad pro, everything is ok.

    However if you access it via mobile like iphone 5, ipad 2…the problem will appear.
    In the first 3s after loading, the page look good like that:
    Good state, every porfolio is seperate by title. Thumbnail is centre

    But when I scroll the page or just wait for 4s, the page will be like that:
    Bad state, every portfolio is not seperate by title. Thumbnail is top left align and can not see anything

    You can try on you mobile. Pls help me.
    Thanks a lot!

    Regards,

    • This topic was modified 1 year, 5 months ago by  neoq.
    Post count: 5933
    Adek
    March 28, 2016 at 3:57 am #19348

    Hi neoq,

    May i know what the current version of Jkreativ theme that you use in there? If you’re using outdated version you can try to update your theme version into latest version of Jkreativ v2.3.6

    Thank you

    Post count: 15
    neoq
    March 31, 2016 at 2:55 am #19381

    Hi Adek,

    My theme is up to date 2.3.6 version.

    Note that all of my thumbnail is high resolution: 1600×1200 pixel usually.
    I am trying with some lower resolution thumbnail like: 400×400 and the portfolio list load better in mobile. Off course I don’t really like this because the portfolio list page do not look pretty on the big screen like desktop, ipad pro…especially I use normal mode with 2x time, 3x times thumbnail like in this link: http://bit.ly/1UtRHus

    Hope that you can make it better in the next version.

    By the way, can I hire your team to customize my website as my specific need? I’d love it very much if yes!
    Thanks!

    Post count: 5933
    Adek
    April 5, 2016 at 1:30 am #19440

    Hi neoq,

    Please try to follow the instruction below :

    1. Go to Settings > Retina > Advanced
    2. Then, on the Method option choose Retina.js

    Let us know if the problem still persist.

    For Custom Change Service you can contact us here http://support.jegtheme.com/custom-change-service/

    Thank you

    Post count: 15
    neoq
    April 8, 2016 at 12:21 am #19490

    Hi Adek,
    The problem still persist.
    Really sad!
    🙁

    Post count: 14
    rodrise
    April 10, 2016 at 7:22 pm #19509

    Dear Support
    I have the same problem, on mobile when touch display the images of list portfolio, they lost responsive resize.
    http://www.besteventlab.it/portfolio/
    Could you help me please?
    Thank you

    Post count: 5933
    Adek
    April 11, 2016 at 6:32 am #19529

    Hi There,

    About regarding this issue can you please take a look on this topic here http://support.jegtheme.com/forums/topic/portfolio-resize-on-mobile/ about the portfolio issue.

    You will need to replace this file jkreativ-themes/public/js/internalmin/jquery.jportfolio.js

    Let us know if you still getting problem in there.

    Thank you

    Post count: 14
    rodrise
    April 11, 2016 at 1:22 pm #19536

    Hi Adek,
    I changed file “jkreativ-themes/public/js/internalmin/jquery.jportfolio.js” with new file, I deleted the browser cache but not work. On mobile I have the same problem.
    http://www.besteventlab.it/portfolio/
    Do you have another solution?
    Thank you

    Post count: 5933
    Adek
    April 12, 2016 at 3:18 am #19549

    Hi rodrise,

    If so, can you help me to provide login credentials into your wp admin panel so i can check it directly what actually happen in there. You can send it here and check the Set as private reply option below.

    Thank you

    Post count: 14
    rodrise
    April 12, 2016 at 6:52 pm #19571
    This reply has been marked as private.
    Post count: 5933
    Adek
    April 14, 2016 at 2:27 am #19606

    Hi rodrise,

    I’ve been check your site in there. Actually it’s strange for me about that issue. Also can you provide me login into your ftp server? Because the login info that you provide on above doesn’t work on my side.

    Thank you

    Post count: 15
    neoq
    April 14, 2016 at 4:00 am #19608

    Thank!
    I change the js file and portfolio is responsive on iOs mobile.
    I will test on other device and take note to you

    • This reply was modified 1 year, 5 months ago by  neoq.
    • This reply was modified 1 year, 5 months ago by  neoq.
    Post count: 5933
    Adek
    April 14, 2016 at 6:16 am #19616

    You’re welcome neoq

    Regards

    Post count: 14
    rodrise
    April 14, 2016 at 6:37 am #19619
    This reply has been marked as private.
    Post count: 5933
    Adek
    April 15, 2016 at 6:42 am #19657

    Hi rodrise,

    I’ve been fix those issue previously. Please check it out.

    Thank you

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