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Photo on contact page disappeared

  • Post count: 69
    cdaldoss
    April 12, 2015 at 11:25 pm #10768

    Hi Dek,

    another wird issue with my site… this time I can tell you immediately that I didn’t change anything realted with the contact page, not even translation…

    I had settled an image as full width background in the contact page (www.mybabyd.com/contact) and it was wroking properly in the 3 languages til now.
    On friday it disappeared… I mean that it’s not loading anymore in any of the 3 languages.
    I absolutely did’t change anything related with this page…

    I also deleted the previous page and create it again but the problem is still there.
    You can see in the 2 pic below the imgae settled and the empty page:

    https://www.dropbox.com/s/d6doo97qnkjuypn/Empty%20pic%20in%20contact%20page.png?dl=0

    https://www.dropbox.com/s/qehyj8oxhmfmdbw/Pic%20settled%20in%20contact%20page.png?dl=0

    thanks for your help, KR,
    Carlotta

    Post count: 6655
    Adek
    April 14, 2015 at 7:25 am #10808

    Hi Carlotta,

    Can you provide me url of the page that you mean on above?

    Thank you

    Post count: 69
    cdaldoss
    April 14, 2015 at 7:48 am #10811

    Hi,

    http://www.mybabyd.com/contact

    sorry I thought you already know it by memory.. 😛

    thanks Carlotta

    Post count: 6655
    Adek
    April 14, 2015 at 8:41 am #10813

    Actually it’s weird for me but i get this in there :

    Thank you

    Post count: 69
    cdaldoss
    April 14, 2015 at 10:34 pm #10825

    Hi Dek,

    sorry my domain was translated right this morning… they told me 7 days and it was immediate…
    you can try again now same url it is working properly (but with the no showing image)

    Carlotta

    Post count: 6655
    Adek
    April 16, 2015 at 8:51 am #10877

    It seems those page can’t request the image background. Actually its weird and i assume maybe there is plugin conflict with Jkreativ. Anyway you can set image background by adding css code.

    Thank you

    Post count: 69
    cdaldoss
    April 16, 2015 at 10:30 am #10883

    Hi,

    it sounds strange to me because I didn’t add any other new plugin and it was working properly til the other day…
    I try to deactivate the last one I upload but no change…

    Could you please help me with the CSS code I should add.. I’m not really god with that..

    thanks
    Carlotta

    Post count: 6655
    Adek
    April 18, 2015 at 7:08 am #10939

    You can try to use this code below :

    Thank you

    Post count: 69
    cdaldoss
    April 20, 2015 at 3:48 pm #11024

    Hi Dek,

    if I copy/paste this code it doesn’t change the actual position of the image.

    I amagine that I should change the page-id with the one of the page I want the background stay in the position but I cannot find the IDs of the pages…
    could you further help?

    here how I see it now: https://www.mybabyd.com/contact/
    the pictures should be centered and all visible…

    thanks and regards,
    carlotta

    Post count: 6655
    Adek
    April 23, 2015 at 4:34 am #11084

    Hi carlotta,

    Previously i’ve been make several change on those page. You can check it out.

    Thank you

    Post count: 69
    cdaldoss
    April 23, 2015 at 2:19 pm #11127

    hi Dek,

    now it’s perfect.. I reduced the size of the image to center it!

    I hope it won’t happen again as I don’t know why it disappear!!!

    thanks
    carlotta

    Post count: 6655
    Adek
    April 24, 2015 at 8:26 am #11150

    Glad to hear that 🙂

    Thank you

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