Close

Account

Documentation

Forum

Menu

Page 404 Error

  • Post count: 28
    almunro
    May 2, 2015 at 5:47 pm #11299

    Hi, I’m getting a page 404 error when trying to open the page that is my portfolio page, please help as this is really stopping me from moving on with my build.

    Many thanks.

    Post count: 28
    almunro
    May 2, 2015 at 7:25 pm #11302
    This reply has been marked as private.
    Post count: 28
    almunro
    May 2, 2015 at 7:26 pm #11303
    This reply has been marked as private.
    Post count: 28
    almunro
    May 3, 2015 at 10:26 am #11306

    Dek, I wish you could reply to my question here as I’m quite stuck. What I need to know is:

    1. How do I overcome the Page 404 error?

    2. Can you explain how the Portfolio works, for example I need a page that displays images as links on a metro-no margin page, I was using the Agency Creative page as my template for this. When an image is clicked on it must open another page with more detail about the image that was clicked on.

    I really hope you can come back to me quickly on this as I am against a deadline.

    Post count: 28
    almunro
    May 3, 2015 at 11:22 am #11307

    DEk, in addition I seem to have lost the page Home-Creative, despite successfully importing the dummy data again? Please advise where I can find it. Many thanks.

    Post count: 5936
    Adek
    May 3, 2015 at 4:02 pm #11313

    Hi Almunro,

    Sorry for late reply your message.

    1. Please try to change permalink structure on your site, try to use Post Name.

    2. For more detail about portfolio you can visit our documentation right here http://support.jegtheme.com/documentation/portfolio/

    3. I’ve been restore those page. You can check it out.

    Let me know if you have further question.

    Thank you

    Post count: 28
    almunro
    May 3, 2015 at 5:12 pm #11316

    Hi Dek,

    Great support so far, many thanks!

    But, I’m getting this page error when trying to log in to the Mecheeta page at http://immerse-agency.com/portfolio/mecheeta/

    This page can also be reached from the top left portfolio image (Mecheeta) on the following page: http://immerse-agency.com/work-4/

    Desperate to find a solution!

    Post count: 28
    almunro
    May 3, 2015 at 8:01 pm #11319

    Hi Dek,

    I have changed the post type as you suggested but I am still getting the 404 error. I downloaded a Permalink Finder Plugin that solves the 404 error but leaves me with the re-direct error: This web page has a redirect loop

    ERR_TOO_MANY_REDIRECTS

    Post count: 28
    almunro
    May 3, 2015 at 8:02 pm #11320

    Just to be sure, if I deactivate the Permalink Finder plugin then I get the 404 error. If I reactivate it I get the re-direct error. This is only a problem when opening a Portfolio page.

    I really need to sort this and would be grateful for a response.

    Post count: 5936
    Adek
    May 4, 2015 at 4:04 pm #11346

    Hi Almunro,

    Previously, i’ve been make several change on our single portfolio item and you can check it this portfolio item http://immerse-agency.com/portfolio-metro-layout-2/mecheeta/

    To make those portfolio item work fine, you will need to setup the portfolio parent page first (portfolio list page).

    Let me know if you have further question.

    Thank you

    Post count: 28
    almunro
    May 4, 2015 at 8:10 pm #11366

    Dek, you really need to explain yourself better, this is not acceptable. Your reply above means absolutely nothing to me!

    I have the portfolio page which can be found on this url (http://immerse-agency.com/portfolio-metro-layout-2/mecheeta/) set to: Choose your portfolio layout (for single portfolio) – set to Extent Portfolio – Visual Composer

    Choose your portfolio parent – set to Portfolio Metro no Margin. THERE IS NO OPTION TO SET THIS TO PORTFOLIO LIST PAGE!!!!!!!!!!!!!!!!!!!)

    If I set up a Page a new page as a Portfolio List Page there is absolutely no option to reference the portfolio page.

    I have never struggled with any other theme from anyone else.

    Please read my request below and reply with a response specifically and in adequate detail to allow me to do this within the confines of your theme:

    I need a page with a number of images showcasing the work that I have done. See my ‘Work’ page for an example of this at http://immerse-agency.com/immersework/

    Each individual image must act as a link to open a further page showcasing greater detail about the work in question. I have already asked you this before but you seem to have ignored my request.

    Post count: 5936
    Adek
    May 5, 2015 at 11:21 am #11395

    Hi Almunro,

    Sorry if previously i miss what you want in this case.

    In there i’ve make a new page with portfolio list page template (http://immerse-agency.com/portfolio/). Those page will available on the Choose your portfolio parent option when you edit your single portfolio item.

    This page (http://immerse-agency.com/portfolio/) will become as Parent Page of your portfolio items. It will occurs on Choose your portfolio parent option when you create your portfolio item. And you’ve to choose one of your portfolio parent as well for each your portfolio item so your portfolio item will listed on the portfolio list page.

    Let me know if you still getting problem in there, we’re there to help you or tell me if i wrong again in this case.

    Thank you

    Post count: 28
    almunro
    May 5, 2015 at 12:49 pm #11397

    Dek, great support, I apologise for my over zealous post above!

    Can you tell me, how can I disbale and remove the filter button taht appears at the top left of a portfolio page? Actually I would like to replace it with a back button to a specific page?

    Hope you can help me with this.

    Also, it would be great to be able to place a gallery in a page, say a metro no margin gallery but just as a gallery and not part of a portfoilio, is this possible?

    Post count: 5936
    Adek
    May 7, 2015 at 4:30 am #11455

    Hi Almunro,

    To hide the portfolio filter button you can add this code below and put them on JKreativ Dashboard > Additional Style :

    Unfortunately, we don’t have those kind of feature to have a back button to a certain page. You will need to do some custom change to achieve that.

    For place a gallery in a page, at the moment we don’t have those kind of feature. But i think you can create it with another feature that available on these theme with some adjustment.

    Thank you

    Post count: 28
    almunro
    May 7, 2015 at 3:51 pm #11511

    Hi Dek,

    I pasted the code above as you said but it doesn’t seem to have made any difference, the filter link is still there.

    Please help.

You must be logged in to reply to this topic.