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Onesignal Push on mobile

  • Post count: 7
    hasstacc
    October 8, 2018 at 1:31 am #37906

    Onesignal push notification ( in post, category and widget) is not showing on mobile.

    How can I fix this

    Post count: 267
    Ferdy
    October 8, 2018 at 5:48 pm #37944

    Hi hasstacc,

    At the moment, we don’t support on mobile for compatibility reason.

    Thank you

    Post count: 7
    hasstacc
    October 8, 2018 at 8:51 pm #37955

    Also in the computer the Bell is not showing

    How I can fix this?

    Post count: 267
    Ferdy
    October 9, 2018 at 12:33 pm #37993

    Hi hasstacc,

    Sorry, Which bell that you mean?

    Thank you

    Post count: 7
    Post count: 267
    Ferdy
    October 10, 2018 at 9:57 am #38039

    Hi hasstacc,

    Please, make sure you have been installing OneSignal Push Notifications plugin and setting the plugin correctly. and can you please provide me URL of your website?

    Thank you

    Post count: 7
    hasstacc
    October 18, 2018 at 12:55 am #38300

    Hi Fredy,

    sorry for my late reply.

    this is my website url: https://www.ilknowledge.com/

    Thank you

    Post count: 267
    Ferdy
    October 18, 2018 at 11:59 am #38323

    Hi hasstacc,

    I’ve been checking your website, I assume you are using JNews – Push Notification plugin. if you want to show the bell button from OneSignal Push Notification plugin please disable JNews – Push Notification plugin.

    Thank you

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