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One star rating for no response ???? is it something to do for having support ?

  • Post count: 26
    david201175
    November 28, 2017 at 7:50 am #26103

    What we have to do for having support ,,,,,??????

    Post count: 2490
    Jegbagus
    November 28, 2017 at 9:27 am #26126

    hi david201175, you catch us on very bad time. saturday & sunday our support is closed.
    but anyway, the issue may related to plugin conflict.
    try to disable plugin one by one, one of the plugin overwrite ajax request that causing this issue.

    Thank you

    Post count: 2490
    Jegbagus
    November 28, 2017 at 9:41 am #26128

    another way you can fix this issue by another route, go to JNews themes folder > class > FrontendAjax.php
    replace with this code : https://pastebin.com/gF6cH4us

    Thank you

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