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need support on following

  • Post count: 59
    Tech
    May 16, 2018 at 2:19 pm #32160

    wpbakery not showing in the post editor?

    i need the wpbakery be available in the post editor, its not displaying. very important.

    i already enabled wpbakery to work in all the post types including the post.

    Post count: 9747
    Adek
    May 17, 2018 at 9:51 am #32189

    Hi Tech,

    Regarding this issue, please follow the instructions below:

    1. Use child theme (you could find from the main file downloaded from Themeforest), read here for detail: http://support.jegtheme.com/documentation/child-theme-3/

    2. After upload & activating the child theme, go to Appearance > Editor. At the Theme Files section click the “Theme Functions” (functions.php)

    3. Copy this code to the bottom of the Theme Functions (functions.php) :

    4. Click Update File

    Thank you

    Post count: 59
    Tech
    May 17, 2018 at 10:08 am #32194

    whats the difference between a child theme and the jnews theme?

    do i have to uninstall jnews theme? to use the child theme?

    also how to disable auto reload post? when i scroll down in viewing a post.

    Post count: 9747
    Adek
    May 17, 2018 at 2:42 pm #32215

    Hi Tech,

    For more detail about child theme, please check this article https://codex.wordpress.org/Child_Themes

    In this case you just need to switch into JNews Child theme. For the instruction using JNews Child theme, you can check our documentation right here http://support.jegtheme.com/documentation/child-theme-3/

    To disable auto load post, you just need to uninstall JNews Auto Load Post plugin.

    Thank you

    Post count: 59
    Tech
    May 29, 2018 at 8:58 pm #32598

    your really not answering my questions. again

    do i have to uninstall jnews theme? to use the child theme?

    Post count: 59
    Tech
    May 29, 2018 at 9:12 pm #32599

    how to know if the theme has an update?

    disable automatic theme update?

    Post count: 59
    Tech
    May 29, 2018 at 9:41 pm #32601

    the code that you given to me, it broke my site, the code doesnt work

    Post count: 59
    Tech
    May 29, 2018 at 9:43 pm #32602

    its said “syntax error, unexpected ‘public’ (T_PUBLIC)”

    under the line line 4 code above.

    Post count: 59
    Tech
    May 31, 2018 at 11:12 am #32623

    help?

    Post count: 9747
    Adek
    June 1, 2018 at 3:46 pm #32679

    Hi Tech,

    You don’t need to uninstall the JNews theme, you need to deactivate it or in other words, switch from JNews theme into JNews child theme. For the child theme, you need to upload the JNews child theme file then activated. For the instruction using JNews Child theme, you can check our documentation right here http://support.jegtheme.com/documentation/child-theme-3/

    For theme update notification, you will still get a notification if there’s an update version for JNews theme.

    For the code error, please replace the code above with this one below:

    Thank you

    Post count: 59
    Tech
    June 4, 2018 at 7:22 pm #32828

    the code you provided, it doesnt work.

    Post count: 59
    Tech
    June 4, 2018 at 7:22 pm #32829

    it literally breaks the site.

    Post count: 59
    Tech
    June 4, 2018 at 7:24 pm #32831

    if you have just leave the wpbakery to integrate with post, everything would be fine. why would you disable the wpbakery on the posts?

    Post count: 9747
    Adek
    June 5, 2018 at 10:02 am #32847

    Hi Tech,

    We provide the wpbakery page builder especially for page builder. If you use it on post maybe some feature will not work well. Please try to use this code below, and if still not working i will do further investigation on your website:

    Thank you

    Post count: 59
    Tech
    June 5, 2018 at 1:33 pm #32867

    stil not working. sigh

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