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need support on following

  • Post count: 5
    Tech
    May 16, 2018 at 2:19 pm #32160

    wpbakery not showing in the post editor?

    i need the wpbakery be available in the post editor, its not displaying. very important.

    i already enabled wpbakery to work in all the post types including the post.

    Post count: 8776
    Adek
    May 17, 2018 at 9:51 am #32189

    Hi Tech,

    Regarding this issue, please follow the instructions below:

    1. Use child theme (you could find from the main file downloaded from Themeforest), read here for detail: http://support.jegtheme.com/documentation/child-theme-3/

    2. After upload & activating the child theme, go to Appearance > Editor. At the Theme Files section click the “Theme Functions” (functions.php)

    3. Copy this code to the bottom of the Theme Functions (functions.php) :

    4. Click Update File

    Thank you

    Post count: 5
    Tech
    May 17, 2018 at 10:08 am #32194

    whats the difference between a child theme and the jnews theme?

    do i have to uninstall jnews theme? to use the child theme?

    also how to disable auto reload post? when i scroll down in viewing a post.

    Post count: 8776
    Adek
    May 17, 2018 at 2:42 pm #32215

    Hi Tech,

    For more detail about child theme, please check this article https://codex.wordpress.org/Child_Themes

    In this case you just need to switch into JNews Child theme. For the instruction using JNews Child theme, you can check our documentation right here http://support.jegtheme.com/documentation/child-theme-3/

    To disable auto load post, you just need to uninstall JNews Auto Load Post plugin.

    Thank you

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