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my visual composer is not working

  • Post count: 3
    danielatappata
    July 13, 2016 at 7:37 pm #21201

    i can not edit or use any change on Visual composer i have a version that is compatible

    Post count: 5854
    Adek
    July 14, 2016 at 3:23 am #21216

    Hi danielatappata,

    Can you help me to provide login credentials into your wp admin panel so i can check it directly what actually happen in there. You can send it here and check the Set as private reply option below.

    Thank you

    Post count: 3
    danielatappata
    July 14, 2016 at 6:56 am #21218
    This reply has been marked as private.
    Post count: 5854
    Adek
    July 15, 2016 at 2:22 am #21242

    Hi danielatappata,

    I’ve check your site previously, but it seems i can’t access your site here. You can take a look on the attached image url below :

    https://www.dropbox.com/s/rp3kjpmwjeyrl0b/Screenshot%202016-07-15%2010.20.03.png?dl=0

    https://www.dropbox.com/s/bqr7n2ia66ci7cj/Screenshot%202016-07-15%2010.20.06.png?dl=0

    Thank you

    Post count: 3
    danielatappata
    July 15, 2016 at 10:35 pm #21266

    I dont understand why is that, could you please try again?
    Its correct all the data that I m giving to you. Do you have this issue with other pages? I saw a guy in this foto that had the same problem, and you had the same problem accesing his web page.
    How can we solve this? It stopped working suddenly and I need to do some changes on the web for my client. Thank you!!

    Post count: 5854
    Adek
    July 16, 2016 at 4:34 am #21277

    Hi danielatappata,

    I’ve been check your site. Please try to update your theme into latest version of Jkreativ v2.3.8 and we’ve been include VC plugin v4.11.2 on theme package. Please still use VC plugin that come with our theme package for compatible reason.

    Thank you

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