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Making sure I update correctly

  • Post count: 9
    rossthomasphotography
    March 10, 2015 at 6:30 pm #9875

    I received an email today that there is an update for the jkreativ theme I purchased. Before I update, I just want to make sure that nothing will be overwritten on my website, so I won’t have to start from scratch.

    Post count: 6446
    Adek
    March 11, 2015 at 2:42 pm #9888

    Hi rossthomasphotography,

    You don’t need to worry about that. But in case if you’ve been make several change on original themes file, your customization will lost. Anyway you can make a backup file (older theme version) in this case.

    Thank you

    Post count: 9
    rossthomasphotography
    March 12, 2015 at 2:00 am #9910

    I attempted to download the new version, and install it, and got an error saying that the folder it was trying to install in already exists.

    Post count: 6446
    Adek
    March 12, 2015 at 12:50 pm #9926

    Hi rossthomasphotography,

    May i know, what you do when you updating previously? You can take a look at our documentation right here http://support.jegtheme.com/documentation/themes-plugins-update/

    Thank you

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