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  • Post count: 21
    Edilsonluiz
    April 6, 2018 at 11:09 pm #30249

    Bom dia, não estou conseguindo entrar no modulo de customizar
    e não consigo mudar a logo do tema

    Post count: 8314
    Adek
    April 9, 2018 at 9:27 am #30279

    Hi Edilsonluiz,

    Can you please translate your post above in English? Because i’m not quite sure on this thing.

    Thank you

    Post count: 21
    Edilsonluiz
    April 10, 2018 at 12:18 am #30318

    Good morning, I’m not getting into the customize module
    and I can not change the theme logo.

    Login and Social Registration Plugin does not want to activate

    Post count: 8314
    Adek
    April 10, 2018 at 10:28 am #30338

    Hi Edilsonluiz,

    Please provide me your site URL, i will check it directly on my side.

    Thank you

    Post count: 21
    Edilsonluiz
    April 10, 2018 at 9:45 pm #30351

    Hello, follow url requested
    http://alofrutal.com.br/news/

    Post count: 8314
    Adek
    April 11, 2018 at 11:01 am #30372

    Hi Edilsonluiz,

    1. For the customizer and logo issue, please try to disable WP Super Cache plugin just for a while and see the result. Also, about this issue, may i know if you can’t access customizer panel or your changes on the customizer doesn’t occur on the frontend website?

    2. For the social login and registration issue, is there any error message occurs? or please try to re-upload the plugin file manually. You can find the plugin file on themes folder wp-content/themes/jnews/plugins/

    Thank you

    Post count: 21
    Edilsonluiz
    April 11, 2018 at 7:44 pm #30382

    I disabled the WP Super Cache plugin, however, it did not solve the problem.
    I can access the panel from the customizer.

    For the problem of login and social registration, the message appears at the moment of activating pluguin saying “could not activate. Fatal error”.

    Post count: 8314
    Adek
    April 12, 2018 at 10:02 am #30394

    Hi Edilsonluiz,

    Can you please provide me login access to WP Admin of your website, so i can do a further investigation regarding this issue.

    You can send it here and don’t forget to check Set as private reply option below.

    Thank you

    Post count: 21
    Edilsonluiz
    April 12, 2018 at 8:24 pm #30408
    This reply has been marked as private.
    Post count: 21
    Edilsonluiz
    April 12, 2018 at 9:07 pm #30409

    See also the Override Global Template Setting. I can not change the template for posts

    Post count: 8314
    Adek
    April 13, 2018 at 11:00 am #30434

    Hi Edilsonluiz,

    1. For the customizer issue, can you please enable WP_DEBUG to show if there’s any error occurs when accessing customizer panel. You can check this article to find how to enable WP_DEBUG http://support.jegtheme.com/documentation/system-status/

    2. For the social login plugin, you need to increase the PHP version of your website. You can use PHP v5.4 or higher version.

    3. For the template post, since you’re using AutoLoad Post feature, that option will not work because that option has been overridden by Auto Load Post option.

    Thank you

    Post count: 21
    Edilsonluiz
    April 13, 2018 at 11:33 pm #30443

    I sent the login and password for you. Could not fix the customization problem?

    How will I change it soon and put advertisement without accessing the customization?

    Post count: 21
    Edilsonluiz
    April 13, 2018 at 11:34 pm #30444

    I can not do this debugging process!

    Post count: 21
    Edilsonluiz
    April 13, 2018 at 11:34 pm #30445
    This reply has been marked as private.
    Post count: 21
    Edilsonluiz
    April 13, 2018 at 11:36 pm #30446
    This reply has been marked as private.

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