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jQuery Error after Jnews Update

  • Post count: 58
    RahRahBA
    September 10, 2018 at 6:42 pm #36443

    Hi Support,

    We are getting the below error after the latest theme update

    jquery error

    Please note that we have enabled the “Load jQuery early” option and the issue still persists.

    Post count: 58
    RahRahBA
    September 10, 2018 at 6:44 pm #36445
    This reply has been marked as private.
    Post count: 10489
    Adek
    September 11, 2018 at 1:02 pm #36510

    Hi RahRahBA,

    Regarding this issue, can you please try to disable all plugins except required plugins that related to JNews? To check if there’s a plugin conflict issue on your website.

    Thank you

    Post count: 58
    RahRahBA
    September 11, 2018 at 7:28 pm #36578

    Hi Adek,

    Thanks for your answer. Disabling the plugins did not resolve the issue.

    Post count: 10489
    Adek
    September 12, 2018 at 12:22 pm #36636

    Hi RahRahBA,

    I’ve been checking your website previously and i notice currently you’re using JNews child theme. For further investigation of this issue, can you please switch into the parent theme just for a while? Also, this is not a common problem for me. So it would be better if you can switch into the parent theme just for a while.

    Thank you

    Post count: 58
    RahRahBA
    September 12, 2018 at 1:21 pm #36643
    This reply has been marked as private.

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