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JNews Social Counter Plugin Twitter not showing up

  • Post count: 32
    zerious
    September 3, 2018 at 4:49 pm #36097

    Hi there,

    I setup the social counter widget with six channels: Facebook, Twitter, Youtube, Pinterest, Instagram and RSS. Twitter is added as social account with the full twitter profile url, but the counter doesn’t show up. Any ideas why?

    Post count: 10472
    Adek
    September 4, 2018 at 10:14 am #36120

    Hi zerious,

    Can you provide me your site URL for further checking on my side?

    Thank you

    Post count: 32
    zerious
    September 4, 2018 at 12:18 pm #36125
    This reply has been marked as private.
    Post count: 10472
    Adek
    September 4, 2018 at 3:27 pm #36132

    Hi zerious,

    Regarding this issue, we’ve been fixed the issue but it will available on the next theme update. In this case, if you need the fixed code urgently you can check this thread http://support.jegtheme.com/forums/topic/jnews-social-counter-widget-facebook-and-twitter-not-showing/#post-35249 but i highly recommend you to make a backup file before doing the changes.

    Thank you

    Post count: 32
    zerious
    September 4, 2018 at 4:00 pm #36134

    Hi Adek,

    it’s not that critial and I will wait for the update.

    Thanks!

    Post count: 10472
    Adek
    September 5, 2018 at 9:28 am #36147

    You’re welcome zerious,

    Thank you

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