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Jmagz Dashboard not saving anything

  • Post count: 18
    KnowTechie
    May 4, 2016 at 1:50 pm #20090

    Hi, I’ve been having issues with my Jmagz dashboard. When I go into it, I can’t save anything. When i click save, it just sits there trying to save without actually saving anything.

    My dashboard says Jmagz 1.3. This is for KnowTechie.com. Any help is appreciated.

    Post count: 2239
    Jegbagus
    May 5, 2016 at 2:22 am #20104

    hi KnowTechie, im not sure what is the problem.
    but try to disable all plugin (except the one that include with the themes)

    if its still not work, try to delete all of our plugin, you will prompted to install all required plugin again.

    Thank you

    Post count: 18
    KnowTechie
    May 5, 2016 at 12:42 pm #20117

    I haven’t tried disabling my other plugins, so I’ll try that. See if there’s something conflicting with the theme.

    However, for safe measure, I did try to delete the Jmagz plugin as well as the other that’s included in the theme, and surprisingly, i was not prompted to install the required plugins. I had to go through my envato toolkit plugin to reinstall them. I was never prompted as you said.

    Post count: 2239
    Jegbagus
    May 7, 2016 at 12:18 am #20124

    hi KnowTechie, may i know if your problem is fixed?
    if you not prompted to install required plugin, please go to appearance > install plugin.
    you may not prompted to install any plugin again because you click dismiss notice from your dashboard.

    Thank you

    Post count: 18
    KnowTechie
    May 20, 2016 at 8:07 pm #20349

    I fixed it. I deactivated all the plugins and found the issue. thanks!

    Post count: 2239
    Jegbagus
    May 21, 2016 at 12:54 am #20350

    Great knowtechie, im glad you able to resolve the problem.

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