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JKreativ Media Builder error – image selection – no thumbnail

  • Post count: 4
    grossm
    July 2, 2014 at 11:56 am #1015

    Hi,

    I’m trying to select an image for the JKreativ Medica Builder, but after selecting an image, it returns me an error (‘Uncaught Type Error:Cannot read property ‘url’ of undefined’);

    It happens on jmetabox.js line 111 due to undefined thumbnail field in attachment.sizes.

    I’m using the 1st July version of Jkreativ

    How can I fix that?

    Thanks!

    Post count: 2606
    Jegbagus
    July 3, 2014 at 2:54 am #1034

    hi grosmsm, thank you for your detailed problem. it seems your server unable to generate thumbnail. it may because of imagemagic or gd library not installed on your server. can you ask your server admin if both of those library installed?

    Thank you

    Post count: 4
    grossm
    July 3, 2014 at 12:22 pm #1078

    Hi Jegbagus,

    After gd library installation it finally worked!

    Many thanks!!!

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