Close

Account

Documentation

Forum

Menu

Jkreativ Full Screen Text Slider Youtube Video Background Fallback Image

  • Post count: 57
    Gator Cycle
    February 12, 2015 at 11:09 am #9163

    The Jkreativ Full Screen Text Slider -> Youtube Video -> Background Fallback Image is not displaying on mobile devices. Instead, the header area is greyed out and displays only the slider text and button. Any advice on how to get this image to display properly when the video doesn’t load would be appreciated.

    http://www.gatorcycle.com/shop/electric-assist/

    Post count: 5
    rbaralti
    February 13, 2015 at 1:35 am #9188

    Hi Gator,

    I had the same problem on both, Fallback using video and displaying a video without fallback. They don’t have support for this yet, you can put a image instead video to display on mobile.

    http://support.jegtheme.com/forums/topic/full-screen-slider-with-youtube-video-not-working-on-mobile/

    Cheers!
    RĂ©gis

    Post count: 6417
    Adek
    February 17, 2015 at 8:06 am #9390

    Hi Gator,

    Please try to disable all plugin except the required plugin that come with these theme if you’ve been use another plugin.

    Thank you

You must be logged in to reply to this topic.