Post count: 4vdonahueFebruary 25, 2016 at 5:54 am #18765
Hello! I’m having some issues with jerky scrolling on some pages, even with the smooth scrolling enabled. It’s not all pages, and it’s not all the time, and it’s not on all browsers (the worst kind of situation). Please advise if there’s anything that might be causing this. Thanks!Post count: 5998AdekFebruary 26, 2016 at 2:55 am #18776
Can you tell me which page that you get this kind of problem and what kind of browser that you use in there, so i can replicate it on my side.
Thank youPost count: 4vdonahueFebruary 26, 2016 at 3:00 am #18778Post count: 5998AdekFebruary 26, 2016 at 3:11 am #18780
I’ve been check your site and it’s just work fine on Chrome and Firefox.
In this case we are using this RAF very extensively so we can get super smooth animation on chrome and firefox that implement RAF on their browser better than IE dan Safari.
We will continue to look after IE and Safari development, and hopefully they will fix this issues.
Thank youPost count: 4vdonahueFebruary 26, 2016 at 3:14 am #18781
So are you saying that this isn’t fixable? Were you able to replicate the issue on Internet Explorer? There is no way to address this issue and have this scroll smoothly?Post count: 4vdonahueFebruary 28, 2016 at 8:01 am #18812
Asking again – is there no way to address the issue for IE? If there is no fix or remedy for the situation, I’m back to square one. Really any ideas would be appreciated.Post count: 5998AdekFebruary 29, 2016 at 1:26 am #18819
Sorry for late reply your message previously.
Thanks for your info and attention with our theme regarding this issue. Currently we still investigate this issue hopefully can fix as soon.
Thank youPost count: 4vdonahueFebruary 29, 2016 at 2:29 am #18822
Ok thanks. The issue here is that this was a last minute surprise of incompatibility with a really popular browser (as much as I’d like the world to use Chrome exclusively, that just isn’t the case). I’ve now spent hours in development for this client, and if this issue can’t be resolved, then I’ll need to switch themes, start from scratch, and lose much time and money in all of this. So any fix, even temporary to eliminate this jerky scrolling issue (which doesn’t even happen 100% of the time)… any fix would be incredibly helpful.
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