Close

Account

Documentation

Forum

Menu

Issues Creating Posts

  • Nativityconcepts
    November 8, 2017 at 6:15 am #25165

    The theme installed on our domain worked fine for 4 days and now we having issues with publishing. On attempting to create posts, the new posts page redirects to this blank page attached here: https://www.dropbox.com/s/32qb1uoszboifs3/sfs.jpg?dl=0 . Please assist as this is used on a news platform and there is a pile of stories unpublished.

    When you also click publish, it redirects to homepage and makes the current post a draft. When we manually change it from drafts to published. It comes out without the post image. Image of error : https://www.dropbox.com/s/i5m60a8b6d2u5p7/wr.jpg?dl=0

    Post count: 6436
    Adek
    November 8, 2017 at 9:18 am #25176

    Hi Nativityconcepts,

    Thanks for your detail information. May i know what you did before on your site before that problem occurs?

    At the moment, please try to disable all plugins and just leave required plugin that related with our theme such as JNews Essential plugin. After that, please try again to do some test on post editor.

    Let us know if you still getting a problem in there.

    Thank you

You must be logged in to reply to this topic.