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Wordpress version : 4.2.1 downloaded today on official website
Jkreativ version : 2.2.8 downloaded today on themeforest
MySQL : New database created today
Hosting : New hosting created today
I’m used jkreativ for a long time and after the last update several problems appeared … I’ve decided to make a DEV & PROD environnement to restart from scratch but I think the problem come from the last version of Jkreativ and not from the update.
First problem : When I upload the theme (.zip) by wordpress, it doesn’t work and ask me try again
Solution : Upload by fileZilla and it’s work
Second problem : After I’ve activated the theme, website give to me a fatal error
Solution : Install and upgrade plugin manually (I don’t remember I’ve done for my first install)
Third problem : I can used VC template but when I go to the website, column as disappear
Solution : ???
Fourth problem : The button (next element) on the Landing slider doesn’t work
Solution : ???
Fifth problem : I’ve created a landing slider (test), but on page when I choose “JKreativ slider format” but no names appear on “slider element” but I can choose and it’s work.
Solution : ???
Sixth problem : I can’t active JKreativ mail subscriber (Fatal error: Cannot redeclare sml_install() (previously declared in /XXX/dev/wp-content/plugins/envato-wordpress-toolkit/sml.php:29) in /XXX/dev/wp-content/plugins/jkreativ-mail-subscribe-list/sml.php on line 38)
I think theses problems are a little part of iceberg … There’s a problem with the last release ?????
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This topic was modified 3 years, 5 months ago by
Evocom.
Post count: 10705
Hi Evocom,
Can you help me to provide login credentials into your wp admin panel so i can check it directly what actually happen in there. You can send it here and check the Set as private reply option below.
Thank you
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Hi guys.
I have the same problems and I tried too much solutions but nothing.
Please is help me soon.
Thanks
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Hi,
I’ve just upgraded my Jkreativ to 2.3 and problem still there but not really :
When I active Jkreativ 2.3 – Header button works
When I active Jkreativ Child Theme 1.0 of Jkreativ 2.3 – Header button doesn’t work
Be carefull, VC still doesn’t work … Please take a look of my page “VC 2.3”, No column and no possibility to use VC template !
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Correction for my last post …
When I active Jkreativ 2.3 or child – Header button works for page with “VC element”
When I active Jkreativ 2.3 or child – Header button doesn’t works for page with only few words
Template and layout made by VC still doesn’t works
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Hi Guys,
We’ve been released new update a few days ago. Please try to use the latest version of Jkreativ theme v2.2.9
Let me know if the problem still occurs.
Thank you
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Dek Ery,
I’ve installed the version 2.3 and I’ve always the problem …
When I active Jkreativ 2.3 or child – Header button works for page with “VC element”
When I active Jkreativ 2.3 or child – Header button doesn’t works for page with only few words
Template and layout made by VC still doesn’t works
You’ve already login/password on my dev platform …
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@elmuseodigital,
Please try to update your theme version into latest version of Jkreativ themes.
@evocom,
I’ve make several change in there and now it’s should works fine. Please check it out.
Thank you
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Hi Dek,
I’ve tested my website (http://dev.techni****.be) but still a problem with the page’s template of VC … When you go to my page VC2.3, you can see there’s only one column but in the editor I’ve choose the 3 column !
Could you give me more information about the fix you’ve made because it’s only a dev plateform … I need to know you made to make the same on my prod plateform.
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Hi Evocom,
Previously, i just make several change on the Visual Composer element on certain pages in there. Now you can take a look how to create columns with Jkreativ on the page VC2.3. For more detail you can visit our documentation right here about that http://support.jegtheme.com/documentation/create-columns/
Thank you
