Close

Account

Documentation

Forum

Menu

How to install a theme?

  • Post count: 195
    Bestigorek
    November 29, 2014 at 12:10 pm #7008

    Hi team,

    Just bought a second time a theme, tried to install it and got an error message.

    I checked a documentation, you’ve recommended to install a file with a name like ‘JKreativ_vxxx.zip

    But I downloaded a file with a name themeforest-7886004-jkreativ-multilayer-parallax-multipurpose-theme.zip

    After unzipping a file I have found inside a folder jkreativ-bundle a zip file with a name jkreativ-themes.zip which after installation generated an error “Fatal error: Call to undefined function vp_get_gwf_family() in /var/www/u3506117/public_html/internetmagazin101.ru/wp-content/themes/jkreativ-themes/lib/themes-functionality.php on line 1189”

    Which one of two zip files should I install now?

    Thanks,
    Igor

    • This topic was modified 3 years, 5 months ago by  Bestigorek.
    • This topic was modified 3 years, 5 months ago by  Bestigorek.
    Post count: 8836
    Adek
    November 29, 2014 at 3:30 pm #7012

    Hi Bestigorek,

    Please make sure if you’ve been enable all the required plugin that come with these theme. Let me know if the problem still occurs.

    Thank you

    Post count: 195
    Bestigorek
    November 29, 2014 at 3:41 pm #7014

    Hi Dek,

    Do I need install and enable plugins before uploading a theme?

    Now I can’t upload a theme.

    And inside a folder “jkreativ-bundle” i didn’t find any plugins. How the files called?

    Thanks,
    Igor

    Post count: 195
    Bestigorek
    November 30, 2014 at 7:40 pm #7022

    After uploading, I click activate button, and an error appears.

    Igor.

    Post count: 8836
    Adek
    December 1, 2014 at 8:55 am #7081

    Hi Igor,

    Can you provide me access into your wp dashboard, i will check it directly. You can send it in here and don’t forget check the Set as private reply option below.

    Thank you

    Post count: 195
    Bestigorek
    December 1, 2014 at 9:50 am #7086
    This reply has been marked as private.
    Post count: 8836
    Adek
    December 2, 2014 at 9:42 am #7107

    Hi Igor,

    I’ve done. Please take a look.

    Thank you

    Post count: 195
    Bestigorek
    December 2, 2014 at 11:48 am #7124

    Thank you very much DeK!

    I will test everything today

    Kind regards,
    Igor

    Post count: 8836
    Adek
    December 2, 2014 at 11:54 am #7126

    You’re welcome igor 🙂

    Regards

You must be logged in to reply to this topic.