Close

Account

Documentation

Forum

Menu

Header options no visible

  • Post count: 7
    NIKNN
    March 16, 2018 at 1:30 am #29639

    ### THEME INFO ###

    Themes name : JNews
    Themes Version : 1.2.2
    Themes License : ✔

    ### WordPress Enviroment ###

    Home URL : http://posuty.info
    Site URL : http://posuty.info
    Login URL : http://posuty.info/wp-login.php
    WP Version : 4.9.4
    WP Multisite : –
    WP Debug Mode : Disabled
    PHP Memory Limit : 1 GB
    WP Memory Limit : 900 MB
    WP Language : ru_RU
    WP Upload Directory : ✔
    Number of Category : 8
    Number of Tag : 15

    ### Server Enviroment ###

    Server Info : Apache/2.4.10 (Unix)
    PHP Version : 7.0.19
    PHP Post Max Size : 100 MB
    PHP Time Limit : 600
    PHP Max Input Vars : 5000
    SUHOSIN Installed : –
    WP Remote Get : ✔
    PHP Image library installed : ✔
    CURL Installed : ✔

    ### Active Plugins ###

    Clearfy Pro : by WPShop.ru – 3.1.1
    JNews – AMP Extender : by Jegtheme – 1.0.5
    JNews – Auto Load Next Post : by Jegtheme – 1.0.3
    JNews – Breadcrumb : by Jegtheme – 1.0.0
    JNews – Essential : by Jegtheme – 1.0.0
    JNews – Gallery : by Jegtheme – 1.0.0
    JNews – JSON-LD : by Jegtheme – 1.0.0
    JNews – Like : by Jegtheme – 1.0.3
    JNews – Meta Header : by Jegtheme – 1.0.0
    JNews – Push Notification : by Jegtheme – 1.0.0
    JNews – Review : by Jegtheme – 1.0.0
    JNews – Social Login : by Jegtheme – 1.0.1
    JNews – Social Share : by Jegtheme – 1.0.2
    JNews – Speed : by Jegtheme – 1.0.1
    JNews – View Counter : by Jegtheme – 1.0.3
    Vafpress Post Formats UI : by vafpress – 1.5
    WPBakery Page Builder : by Michael M – WPBakery.com – 5.4.5

    ### End ###

    Good day
    I have a problem
    I do not have access to Header Option in the panel of the customization
    I can not edit the logo, etc.

    Screenshots
    https://yadi.sk/i/c_JHH44E3TQmfo
    https://yadi.sk/i/c_JHH44E3TQmfo

    Post count: 9465
    Adek
    March 16, 2018 at 11:58 am #29648

    Hi NIKNN,

    Please try to disable all plugin except the required plugins for JNews and check if the problem still persists or not. Also, based on the screenshot that you provide above, the notice on the Customizer Panel means the PHP memory limit needs to increase, but it’s weird for me since your PHP memory limit quite big.

    Thank you

    Post count: 7
    NIKNN
    March 16, 2018 at 8:12 pm #29656

    Already tried to disconnect plug-ins.

    The problem can be associated with a message about memory limits.

    When I activate the JNews-Weather plug-in, the Nonadher optons tab appears, but only with the weather item.

    Post count: 7
    NIKNN
    March 17, 2018 at 1:34 am #29659

    the Nonadher optons === Header Option

    Post count: 2679
    Rai
    March 19, 2018 at 9:43 am #29678

    Hi NIKNN,

    Could you check the error logs for further investigation? You could ask your hosting provider for that information.

    Thank you

    Post count: 7
    NIKNN
    March 19, 2018 at 10:10 pm #29712

    Hi Rai!

    The error log of php is empty.

    Chat with hosting and Here’s the result 🙂

    “Yes. For some reason, the CMS ignores the specified limit in the vhost and the wp-config.php file, but I was able to establish that the engine gets the value of 1048576 bytes or 1 MB. Unfortunately, I could not find a specific script in which it could be stored. Below is a list of files in which there is mention of such volume.”

    Also found that the verification is performed on the 118 line of the script ./wp-content/themes/jnews/class/Customizer.php.
    I think the developer will easily bypass it. The actual amount of memory is 1 GB.

    Post count: 7
    NIKNN
    March 19, 2018 at 11:27 pm #29714

    https://yadi.sk/i/hLExDdod3TY357
    I made such a patch with my crooked hands (screenshot). And everything works!

    p.s I do not know why I just did not delete if else :))

    • This reply was modified 4 months ago by  NIKNN.
    Post count: 2679
    Rai
    March 20, 2018 at 11:23 am #29738

    Thank you for sharing this information, I will forward this to our main developer for further investigation.
    Please let us know if you have additional questions.

    Best regards

    Post count: 7
    NIKNN
    March 20, 2018 at 2:38 pm #29753

    There are no more questions. I proceed to configure the portal. Thanks for the cool template!

    Post count: 9465
    Adek
    March 21, 2018 at 10:54 am #29789

    You’re welcome NIKNN and thanks for your kind words.

    Don’t forget to leave 5 stars rating for JNews 😀 it will help us much.

    Regards

You must be logged in to reply to this topic.