Close

Account

Documentation

Forum

Menu

Errors after 2.0 update

  • Post count: 3
    methdoune
    April 16, 2018 at 1:12 am #30482

    – Install Plugin page from Jnews Dashboard is empty and errors when updating plugins from jnews-install-plugins page
    – Error 500 when opening Customizer
    – Mixpanel error : Mixpanel error: “mixpanel” object not initialized. Ensure you are using the latest version of the Mixpanel JS Library along with the snippet we provide.

    Post count: 2497
    Rai
    April 16, 2018 at 10:05 am #30514

    Hi,

    Could you help us providing JNews System Report so we could investigate it further?
    Please try to clear your browser cache to make sure it is not loaded old cached files.

    Thank you

    Post count: 3
    methdoune
    April 16, 2018 at 5:39 pm #30566
    This reply has been marked as private.
    Post count: 8334
    Adek
    April 17, 2018 at 11:11 am #30620

    Hi methdoune,

    Since you’re using JNews v2, please try to update all of JNews plugins into v2.0.0 or higher. Also, if you can’t update plugin from JNews Plugin Dashboard, please try to do manual plugin upload. You can find all the plugins file on this folder path wp-content/themes/jnews/plugins.

    Thank you

    Post count: 3
    methdoune
    April 17, 2018 at 10:17 pm #30664

    It’s OK.Thank you

    Post count: 8334
    Adek
    April 18, 2018 at 9:45 am #30684

    You’re welcome methdoune

    Thank you

You must be logged in to reply to this topic.