double click on a photo on a mobile device results in a black screen
Post count: 8successplFebruary 14, 2017 at 3:45 pm #23068
There is a big problem when using the theme on a mobile device – a double click or a pinch to zoom-out performed on a photo on a mobile device results in a black screen. These actions should make a photo enlarge or, at least, nothing at all but in this theme the screen goes black and you need to go back with the page and go through the whole portfolio or blog gallery from the start. This makes people who are looking through the photos on a mobile give up. The theme is supposed to be great for wedding photographers so looking through photos on a mobile without problems should be priority – nowadays, most people are likely to look through your photos on mobiles. Please fix the bug and improve the theme’s mobile responsiveness.
Regards.Post count: 5814AdekFebruary 16, 2017 at 1:52 am #23076
Can you provide me the url of your site in there, i will check it on my side.
Thank youPost count: 8successplFebruary 16, 2017 at 10:24 am #23081Post count: 8Post count: 5814AdekFebruary 18, 2017 at 7:32 am #23117
Sorry for late reply.
I’ve been check your site previously on mobile device, but i’m not quite sure on this thing regarding the issues as you mention on above. Can you help me to provide me maybe a screenshot, just want to make sure on this thing.
Thank youPost count: 8successplFebruary 19, 2017 at 12:55 pm #23125
Just take an iPhone, open a photo in portfolio gallery, zoom it then double click it and what you get is a black screen. It’s not only a problem on my website, it happens in every website portfolio based on your theme, for example the first in ‘Show your website’ thread: http://www.precioustimes.fr/photographe-mariage-douai
Please check it, because looking through portfolio on mobiles is important.
Post count: 5814AdekFebruary 22, 2017 at 2:57 am #23150
- This reply was modified 3 months, 1 week ago by successpl.
Please try to use Fotorama instead? We don’t think Fotorama have the same problem with IOS.
Thank youPost count: 8successplFebruary 22, 2017 at 6:43 am #23153
Using Fotorama on this theme is not the answer because of its cropping problem. Vertical photos seen on a horizontal screen are badly cropped – you can see only the middle part of them which makes it impossible to see vertical photos on a desktop or laptop computer.
Anyway, flexslider crops correctly but the bug makes it difficult to use on a mobile.
Also, the problem with double click and the black screen is not only on iOS devices but on Android based mobiles as well.
I bought this theme only for the responsive portfolio but its responsiveness is faulty and needs to be corrected.
Post count: 5814AdekFebruary 24, 2017 at 2:26 am #23166
- This reply was modified 3 months ago by successpl.
I’ve try to check it on my mobile phone (android). And i think it’s just works fine on my side, at the moment there’s no iphone on my desk. I’ve check this portfolio http://success.pl/portfolio Studniowkowy Polonez.
You must be logged in to reply to this topic.