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demo istalation

  • Post count: 33
    Sanjive101
    May 25, 2018 at 9:07 pm #32475

    Hi,

    i followed all the process step by step, after installation of theme and plugins. i tried to import demo followed process and it is showing imported but not able to see demo on my website (when i refresh page it is asking again to import).
    pls assist how to find demo XML file to import manually.

    Post count: 9465
    Adek
    May 26, 2018 at 12:58 pm #32492

    Hi Sanjive101,

    Can you help me to provide your site URL? So i can check it directly on my side. Also, may i know which demo that you import before? And please try to disable all plugins except required plugin for JNews. Maybe there’s a plugin conflict issue in there.

    At the moment, we don’t have an XML file for importing. If you tell me which demo that you want to import, i will try to provide you the XML file.

    Thank you

    Post count: 33
    Sanjive101
    May 26, 2018 at 3:26 pm #32502

    site url: cxovoice.com

    and i am trying to install default demo.
    i went after just installing only required plugins.

    pls support asap

    Post count: 9465
    Adek
    May 28, 2018 at 9:34 am #32534

    Hi Sanjive101,

    In this case, may I know if you’ve been following the instruction on this page (http://support.jegtheme.com/documentation/import-content-style/) about importing dummy content?

    Also, I notice you’re using the outdated version of JNews. Kindly you can update to v2.1.1

    For XML file, you can use this https://www.dropbox.com/s/487xnt4l1g82tz4/demojegtheme.wordpress.2018-05-28.xml?dl=0

    Let us know if you still getting the problem in there.

    Thank you

    Post count: 33
    Sanjive101
    May 29, 2018 at 7:49 pm #32595

    cxovoice.com

    Hi yes, i am following exactly same steps as mentioned.
    I uploaded theme and try to import demo- again no luck
    Imported demo through xml file but still it is not proper,
    Pls help -how to import demo ?

    Post count: 33
    Sanjive101
    May 29, 2018 at 7:51 pm #32597

    Host team were saying migh be issue is with path?.
    is possible to import demo with directly through uploading files/ftp

    Post count: 33
    Sanjive101
    May 29, 2018 at 9:35 pm #32600

    fyi
    ### THEME INFO ###

    Themes Name : JNews
    Themes Version : 2.1.1
    Themes License : ✔
    License Code : C8P50W47N3TY4afrcJqmqzEWNTcCd3kK

    ### WordPress Enviroment ###

    Home URL : http://cxovoice.com
    Site URL : http://cxovoice.com
    Login URL : http://cxovoice.com/wp-login.php
    WP Version : 4.9.6
    WP Multisite : –
    WP Debug Mode : Disabled
    PHP Memory Limit : 3 GB
    WP Memory Limit : 3 GB
    WP Language : en_US
    WP Upload Directory : ✔
    Number of Category : 22
    Number of Tag : 15

    ### Server Enviroment ###

    Server Info : Microsoft-IIS/8.0
    PHP Version : 5.6.33
    PHP Post Max Size : 8 MB
    PHP Time Limit : 60
    PHP Max Input Vars : 1000
    SUHOSIN Installed : –
    WP Remote Get : ✔
    PHP Image library installed : ✔
    CURL Installed : ✔

    ### Active Plugins ###

    JNews – Breadcrumb : by Jegtheme – 2.0.0
    JNews – Essential : by Jegtheme – 2.0.0
    JNews – Gallery : by Jegtheme – 2.0.0
    JNews – JSON-LD : by Jegtheme – 2.0.0
    JNews – Meta Header : by Jegtheme – 2.0.0
    JNews – Review : by Jegtheme – 2.0.0
    JNews – Social Login : by Jegtheme – 2.0.0
    JNews – Social Share : by Jegtheme – 2.0.2
    JNews – Split : by Jegtheme – 2.0.0
    JNews – View Counter : by Jegtheme – 2.0.1
    JNews – Weather : by Jegtheme – 2.0.0
    Vafpress Post Formats UI : by vafpress – 1.5
    WPBakery Page Builder : by Michael M – WPBakery.com – 5.4.7

    ### End ###

    Post count: 33
    Sanjive101
    May 31, 2018 at 2:21 am #32618

    Hello, i am seeking revert form you,
    pls help me out

    Post count: 9465
    Adek
    June 1, 2018 at 3:52 pm #32680

    Hi Sanjive101,

    I’ve been trying to check your website previously but your website doesn’t load properly on my side. They just keep loading without showing your website (https://www.dropbox.com/s/oyqc4qtr2rz1s8x/Screenshot%202018-06-01%2015.50.28.png?dl=0) and sometimes it redirects me to WordPress install page (https://www.dropbox.com/s/d37zpl952gorbth/Screenshot%202018-06-01%2015.51.20.png?dl=0).

    I’m not quite sure what happened in there, but can you please take a look at this thing?

    Also, if you still getting this problem in there, i will try to help you to import default demo into your site. In this case, please provide me login access to the WP Admin of your website. You can send it here and don’t forget to Set as private reply option below.

    Thank you

    Post count: 33
    Sanjive101
    June 1, 2018 at 5:02 pm #32683
    This reply has been marked as private.
    Post count: 33
    Sanjive101
    June 1, 2018 at 6:08 pm #32692

    Hi, Adek,

    You are taking too long time to reply, previously you replied 2 days later.
    pls answer quickly.

    Post count: 2679
    Rai
    June 2, 2018 at 2:10 pm #32711

    Hi,

    After checking the System Status, I noticed that your server might need adjustment in order to work with the Importer. Please take action on these server configurations below:

    You could ask your server administrator to help you with the server configuration.

    Thank you

    Post count: 33
    Sanjive101
    June 2, 2018 at 4:40 pm #32727
    This reply has been marked as private.
    Post count: 33
    Sanjive101
    June 3, 2018 at 3:47 am #32743
    This reply has been marked as private.
    Post count: 2679
    Rai
    June 4, 2018 at 10:09 am #32767

    Hi,

    Thank you for updating the server configuration. It checked it seems like your server is unable to save the data, I even cannot upload a single image from Media Library. Probably your server is out of space or there is something wrong with the file permission. Please ensure your server has enough free space and file permission so it will be able to upload images and download data with the importer.

    Thank you

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