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Customizer is not working it only shows loading bar

  • Post count: 4
    xerstech
    July 3, 2018 at 5:16 am #33712

    I am not being able to change even a logo because when I click on Desktop Option it shows loading bar and I have waited more than 5 minutes but it doesn’t give me any option. I was able to manage this before update.

    Post count: 10687
    Adek
    July 3, 2018 at 11:14 am #33729

    Hi xerstech,

    Regarding this issue, please make sure if you have been updated all JNews plugins to v2.0. Let me know if you still facing this issue.

    Thank you

    Post count: 4
    xerstech
    July 10, 2018 at 11:09 pm #33944

    I have updated all plugins still this problem is not settled down.

    Post count: 4
    xerstech
    July 11, 2018 at 9:50 am #33952

    Can you make this thread private so I’ll provide you details to login into my website so you can gig into problem.

    Post count: 4
    xerstech
    July 11, 2018 at 10:04 am #33954

    here is my system status

    ### THEME INFO ###

    Themes Name : JNews
    Themes Version : 2.1.2
    Themes License : ✔
    License Code : VQL9Sm2ecVzuUG–PRIVATE—CVPaiequxazL

    ### WordPress Enviroment ###

    Home URL : http://janamuktikhabar.com
    Site URL : https://janamuktikhabar.com
    Login URL : https://janamuktikhabar.com/wp-login.php
    WP Version : 4.9.7
    WP Multisite : –
    WP Debug Mode : Disabled
    PHP Memory Limit : 256 MB
    WP Memory Limit : 40 MB – We recommend setting memory to at least 128MB.
    WP Language : en_US
    WP Upload Directory : ✔
    Number of Category : 16
    Number of Tag : 10

    ### Server Enviroment ###

    Server Info : Apache/2.4.25
    PHP Version : 7.0.30-0+deb9u1
    PHP Post Max Size : 8 MB
    PHP Time Limit : 40
    PHP Max Input Vars : 1000
    SUHOSIN Installed : –
    WP Remote Get : ✔
    PHP Image library installed : ✔
    CURL Installed : ✔

    ### Active Plugins ###

    Jetpack by WordPress.com : by Automattic – 6.3.2
    JNews – Essential : by Jegtheme – 2.0.0
    JNews – Frontend Translation : by Jegtheme – 2.0.3
    JNews – Instagram Feed : by Jegtheme – 2.0.1
    JNews – JSON-LD : by Jegtheme – 2.0.0
    JNews – Meta Header : by Jegtheme – 2.0.0
    JNews – Social Share : by Jegtheme – 2.0.2
    JNews – View Counter : by Jegtheme – 2.0.1
    Nepali Date Converter : by codersantosh – 1.0
    Vafpress Post Formats UI : by vafpress – 1.5
    WPBakery Page Builder : by Michael M – WPBakery.com – 5.4.7
    WP User Avatar : by flippercode – 2.1.1
    Yoast SEO : by Team Yoast – 7.8

    ### End ###

    Post count: 462
    Aldhi
    July 11, 2018 at 1:47 pm #33960

    Hi xerstech,

    You can send your login access here and don’t forget to check Set as Private Reply option below.
    https://www.dropbox.com/s/mu64hln5ph6uy37/setasprivate.png?dl=0

    Thank you

    Post count: 4
    xerstech
    July 31, 2018 at 7:30 pm #34739

    Hello sir now I am experiencing another problem 🙁 Updated news on specific category are not showing on home page. It was working 4 days ago properly 🙁 Please reply me fast.

    Post count: 462
    Aldhi
    August 1, 2018 at 3:23 pm #34772

    Hi xerstech,

    Can you provide me more detail about your issue?

    Thank you

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