dear support team, on the contact with map, inside the “location” accordion, there is a button named “get direction”. whenever we click on it there is always an error telling “Unable to get direction 1”
what is this for?
It seems that you setup Map Location incorrectly.
Have you set the X Coordinate & Y Coordinate of location that you want?
Yes I did setup the coordinates and on the map the address is well located.
I notice that the same issue occur on your demo page : http://jkreativ.jegtheme.com/interior/contact/
hi poulperouge, “Unable to get direction 1” is because your browser may not giving your position.
for more detail take a look right here : https://developer.mozilla.org/en-US/docs/Web/API/PositionError
this problem is mainly because of browser. can you try to switch your browser to another browser?
yes I was thinking of something like that. I switched to a mobile device with location services activated and that is working fine.
thanks a lot I will try to reengineer the code to avoid the error in case of a laptop device.
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