When i customize the theme color, in the preview they appear as i want, but the web style remain the same.
Can you help us with providing your System Status Report, you can find it on the JNews > System Status. For more detail information you can visit our documentation right here http://support.jegtheme.com/documentation/system-status/
Thanks for your info. Can you please try to disable all of your plugins and only leave required plugin activated just for a while (JNews Essential and WPBakery Page Builder). Then please try to make a change again on customizer.
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