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Can't choose Primary categories in Single blog after JNews 3.0 update

  • Post count: 44
    Amazee
    September 8, 2018 at 6:17 pm #36335

    Have another issue after the update. Now i’m unable to choose Primary categories in Single blog post. Before the update i can choose the category by click the field but now i need to find the category’s code and put it there to display primary category.

    https://drive.google.com/file/d/1-aamCNJN8fSmsDgTSuvV8fgngIpgLDPD/view?usp=sharing

    Regards,
    Samir

    Post count: 11
    gtan
    September 9, 2018 at 4:05 am #36344

    I have the same problem after v3 update. ‘JNews Primary Category’ area is empty, can not query categories in ‘Primary Category’ box.

    Post count: 11072
    Adek
    September 10, 2018 at 3:22 pm #36403

    Hi All,

    Regarding this issue, please try to clear the cache data from your website and your current browser. Also, to set the primary post category, please try to insert the name of the category that you want to use. On JNews v3 we’ve been switch using lazy load for the primary category option. Let me know if you still getting the problem.

    Thank you

    Post count: 44
    Amazee
    September 10, 2018 at 4:01 pm #36419

    Hi,

    Yes, Your right. I tried it from the home’s pc. It’s shows the category now. 🙂

    Regards

    Post count: 11072
    Adek
    September 10, 2018 at 4:50 pm #36431

    Glad to hear that Amazee,

    Thank you

    Post count: 11
    gtan
    September 10, 2018 at 6:41 pm #36442

    It works for me too. Thank you Adek!

    Regards.

    Post count: 11072
    Adek
    September 11, 2018 at 12:50 pm #36505

    Glad to hear that gtan,

    Regards

    Post count: 3
    aparask
    September 22, 2018 at 5:22 pm #37229
    This reply has been marked as private.
    Post count: 11072
    Adek
    September 24, 2018 at 3:37 pm #37272

    Hi Antonis,

    Did you mean it doesn’t work when you typing category name that have greek language? I just want to make sure. If you still getting problem in there, you can try to adding the id of post category instead. In this case, you just need to insert the id then hit enter.

    Thank you

    Post count: 44
    Amazee
    September 24, 2018 at 5:46 pm #37290

    Hi Adek,

    I have this problem too. I’m not sure about Greek language but if you type category name for the first time it didn’t show dropdown with categories list.

    For eg: if i type nokia then it should show categories list such has Nokia, Nokia Phones, Nokia Tablets etc.., but it’s not instead it only show the name i typed “nokia” in the Primary category field. When i published and go to that post it did not display the nokia name i typed in the primary category. After published, i edit the post and check primary category field. It shows the category field name as null. If i type the category name “nokia” again then it shows the Nokia in the dropdown list and works fine.

    This issues only happens if you add the category for the 1st time. It works fine 2nd time and afterwards.

    Regards

    Post count: 3
    aparask
    September 25, 2018 at 12:14 am #37304

    Hello.
    The problem (after your e-mail and the instructions that I got and followed) was solved!
    Thank you!
    Antonis

    Post count: 11072
    Adek
    September 25, 2018 at 10:59 am #37330

    Hi Samir,

    Regarding this issue, it seems i will need to do further investigation on your website. Can you please provide me login access to your website? You can send it here and don’t forget to check Set as private reply option below.

    Thank you

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