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Can't add contact form7 or any element in VC backend editor

  • Post count: 12
    thbode
    March 23, 2017 at 3:07 pm #23337

    Hi,

    I use:
    WordPress 4.7.3
    JkreativVersion: 2.1.1
    WPBakery Visual Composer Version 4.2.3

    Now I can’t add contact form7 or any element in VC backend editor in a page.
    I guess I have to update the Jkreativ theme.

    Actually I tried before updating by uploading to newest version via ftp, and changing the the theme in > design >themes.
    But than it crashed.
    I am sorry not to find an elaborate description anywhere how to upgrade/update the theme itself.
    I don’t know if I made a mistake or there is another problem.

    regards,
    Thomas

    Post count: 5814
    Adek
    March 25, 2017 at 1:44 am #23340

    Hi Thomas,

    Please try to visit our documentation about updating theme here http://support.jegtheme.com/documentation/themes-plugins-update/

    Let us know if you still getting problem in there.

    Thank you

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