cannot activate jkreative plugin
Post count: 2ernest2009June 1, 2016 at 3:46 pm #20490
recently my website crashed. i cant access the website and even the wordpress admin of the site.
i asked the help of hostgator to resolve. they had to deactivate the theme and all the plugins.
now that i’m trying to recover the site, i reinstalled the jkreative theme again. this time i cannot activate the jkreative plugin. and whenever i try, this notification displays: Fatal error: Cannot redeclare vp_get_gwf_family() (previously declared in /home4/rsr/public_html/wp-content/themes/jkreativ-themes/lib/themes-functionality.php:42) in /home4/rsr/public_html/wp-content/plugins/jkreativ-plugin/framework/data/sources.php on line 95
Please help. ThanksPost count: 8808AdekJune 2, 2016 at 1:44 am #20496
May i know what the current version of Jkreativ theme and Jkreativ plugin that you have in there?
Thank youPost count: 2ernest2009June 2, 2016 at 6:44 am #20502
Jkreativ theme- Version: 2.3.7
Jkreativ plugin- Version 1.2.1Post count: 8808AdekJune 2, 2016 at 7:26 am #20503
Actually it’s weird for me about those issue. Can you help me to provide login credentials into your wp admin panel so i can check it directly what actually happen in there. You can send it here and check the Set as private reply option below.
Thank youPost count: 2ernest2009June 2, 2016 at 9:43 am #20508Post count: 8808AdekJune 3, 2016 at 3:36 am #20524
I’ve been enable the JKreativ plugin on your site. Kindly you can check it out.
Let us know if you need something in there.
You must be logged in to reply to this topic.