cannot activate jkreative plugin
Post count: 2ernest2009June 1, 2016 at 3:46 pm #20490
recently my website crashed. i cant access the website and even the wordpress admin of the site.
i asked the help of hostgator to resolve. they had to deactivate the theme and all the plugins.
now that i’m trying to recover the site, i reinstalled the jkreative theme again. this time i cannot activate the jkreative plugin. and whenever i try, this notification displays: Fatal error: Cannot redeclare vp_get_gwf_family() (previously declared in /home4/rsr/public_html/wp-content/themes/jkreativ-themes/lib/themes-functionality.php:42) in /home4/rsr/public_html/wp-content/plugins/jkreativ-plugin/framework/data/sources.php on line 95
Please help. ThanksPost count: 5923AdekJune 2, 2016 at 1:44 am #20496
May i know what the current version of Jkreativ theme and Jkreativ plugin that you have in there?
Thank youPost count: 2ernest2009June 2, 2016 at 6:44 am #20502
Jkreativ theme- Version: 2.3.7
Jkreativ plugin- Version 1.2.1Post count: 5923AdekJune 2, 2016 at 7:26 am #20503
Actually it’s weird for me about those issue. Can you help me to provide login credentials into your wp admin panel so i can check it directly what actually happen in there. You can send it here and check the Set as private reply option below.
Thank youPost count: 2ernest2009June 2, 2016 at 9:43 am #20508Post count: 5923AdekJune 3, 2016 at 3:36 am #20524
I’ve been enable the JKreativ plugin on your site. Kindly you can check it out.
Let us know if you need something in there.
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