cancel the purchase
Post count: 7ramon_costaJuly 3, 2018 at 1:47 am #33707
Hello, I just bought the template and would like to cancel the purchase because my site is very slow. Thank you.Post count: 9465AdekJuly 3, 2018 at 10:54 am #33725
Regarding your issue, can you please provide your site URL for further checking on our side?
Thank youPost count: 7ramon_costaJuly 3, 2018 at 8:04 pm #33766
Hello, I already checked on two different installations of WordPress and currently I am not with the template installed because the site was too slow. I bought it yesterday and I just want the money back.Post count: 9465AdekJuly 4, 2018 at 11:18 am #33786
About refund, did you already send a refund request on Themeforest? Also, may i know what your username that you use that buy our theme? so we can identify your request.
Thank youPost count: 7ramon_costaJuly 4, 2018 at 5:12 pm #33800Post count: 9465AdekJuly 5, 2018 at 10:58 am #33821
If not yet, please try to send a refund request.
Thank youPost count: 7ramon_costaJuly 5, 2018 at 11:08 am #33823
Great. I already applied.Post count: 7ramon_costaJuly 15, 2018 at 1:34 am #34040
I have already made the cancellation request at Themeforest and so far nothing to get my money back.Post count: 25meximussJuly 17, 2018 at 5:09 pm #34104
This theme works great, i am 100% sure that the reason your website is slow is just that you don’t know how to optimize it and now you think that buying a different theme will magically change something….. educate yourself…Post count: 9465AdekJuly 18, 2018 at 9:34 am #34131
Thanks for your kind words, really appreciate it 😀
RegardsPost count: 7ramon_costaJuly 18, 2018 at 9:39 am #34132
I just want my money back.Post count: 2606JegbagusJuly 18, 2018 at 10:11 am #34138
Thank you meximuss.
here is how you can optimize your website speed with jnews : http://support.jegtheme.com/2017/11/increase-google-page-speed-for-jnews/
Thank youPost count: 7ramon_costaJuly 18, 2018 at 10:18 am #34140
I just want my money back…Post count: 2606JegbagusJuly 18, 2018 at 10:20 am #34142
okPost count: 7ramon_costaJuly 20, 2018 at 11:01 am #34230
Where can I cancel my purchase? I need the money back as soon as possible!
You must be logged in to reply to this topic.