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Author Image Manually

  • Post count: 52
    jgkgopi
    July 6, 2018 at 1:08 pm #33848

    Due to some cpu resources issues i disabled gravatar.

    Now i want to display custom image in author section, so i placed author.php in child theme and edited before line but no image display could you please help me on that

    <div class=”jeg_author_image”>

    </div>

    Post count: 10687
    Adek
    July 6, 2018 at 6:03 pm #33855

    Hi jgkgopi,

    For author image, actually you can setup it on the account page. Please try to visit this URL on your website https://yourdomain.com/account/edit-account/

    Thank you

    Post count: 52
    jgkgopi
    July 7, 2018 at 1:57 am #33867

    If i click chose image popup is not coming

    Post count: 52
    jgkgopi
    July 9, 2018 at 12:59 am #33876

    any updates?

    Post count: 462
    Aldhi
    July 9, 2018 at 1:49 pm #33897

    Hi jgkgopi,

    In this case, i will need login access to the theme file. You can send it here and don’t forget to check Set as Private Reply option below.

    Thank you

    Post count: 52
    jgkgopi
    July 10, 2018 at 2:20 am #33903
    This reply has been marked as private.
    Post count: 462
    Aldhi
    July 10, 2018 at 9:32 am #33909

    Hi jgkgopi,

    Can you give me URL of that Post?
    I’ve checked some Post on your Website. On my side, the author’s image was displaying normally.

    https://www.dropbox.com/s/cj3g4v4wkx97u21/authorimg.png?dl=0

    Thank you.

    Post count: 52
    jgkgopi
    July 10, 2018 at 12:44 pm #33923

    sorry for some reason i enabled gravatar no i disabled and added the image in author link
    https://indiaresultup.in/account/edit-account/

    but its not working

    Post count: 462
    Aldhi
    July 10, 2018 at 2:15 pm #33928

    Hi jgkgopi,

    I’ve checked your website and I notice you using the child theme. Please change the theme to parent theme for further check.

    Thankyou

    Post count: 52
    jgkgopi
    July 11, 2018 at 1:40 am #33946

    see i cant change o main theme beciase i have did lots of change in child theme which i may loose.

    Thanks

    Post count: 10687
    Adek
    July 11, 2018 at 2:25 pm #33962

    Hi jgkgopi,

    Can you please try to disable all plugins except required plugin that related to JNews just for a while? Maybe there’s plugin conflict issue in there. If the problem still persists i will need to do further investigation on your website. In this case, i will need FTP access to your server. You can send it here and don’t forget to check Set as private reply option below.

    Thank you

    Post count: 52
    jgkgopi
    July 13, 2018 at 2:34 am #34005
    This reply has been marked as private.
    Post count: 462
    Aldhi
    July 13, 2018 at 4:42 pm #34023

    Hi jgkgopi,

    In this case, I will need FTP access to your server. You can send it here and don’t forget to check Set as private reply option below.

    Thank you

    Post count: 52
    jgkgopi
    July 14, 2018 at 3:05 pm #34038
    This reply has been marked as private.
    Post count: 10687
    Adek
    July 16, 2018 at 2:29 pm #34061

    Hi jgkgopi,

    Regarding the avatar issue on your website, since you’ve disabled the gravatar feature on your website as you mention on above by default the avatar will not show on your website because we’re using gravatar feature to generate the avatar author.

    At the moment I’ve been replacing the avatar function with a custom function and i put the custom avatar function on the child theme. On another place maybe the avatar still not working because we need to replace the default gravatar function with the custom gravatar function from the child theme. Now the avatar should work fine on the account page, please check it out and let me know if you have a further question on this thing.

    Thank you

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