After updating the theme, blank page

  • Post count: 4
    April 21, 2016 at 12:04 pm #19839

    I have updated from 2.32 to 2.37. First I manually deleted the ftp directory with my old version of the theme, and then I uploaded the new one as I have done hundreds of times with other websites and themes. When I activate the new theme, my web returns me blank page. The backend too. I don’t know what to do.

    Post count: 4
    April 21, 2016 at 12:06 pm #19840

    I have this error on error.log:

    [21-Apr-2016 11:49:25 UTC] PHP Fatal error: Call to undefined function vc_add_shortcode_param() in /…/wp-content/themes/jkreativ-themes/admin/vc/extend.php on line 27

    Post count: 4
    April 21, 2016 at 12:23 pm #19842

    Ok, I resolved it. The problem was the old jkreativ plugin. I had to rename the directory in the ftp, desactivate the plugin and then reinstall it.

    • This reply was modified 2 years, 5 months ago by  cifu1986.
    Post count: 10407
    April 25, 2016 at 2:45 am #19897

    Glad to hear that 🙂

    Let us know if you need something in there.

    Thank you

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