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After Update – Include/Exclude Tags on Blocks works not

  • Post count: 9
    Schabulsky
    November 4, 2017 at 11:28 am #24965

    I have Update the Theme.

    Now on Visual Composer works the “Include/Exclude Tags on Blocks” not. The Category Option is fine only the Tag Option is broken.

    Post count: 9
    Schabulsky
    November 4, 2017 at 11:39 am #24966

    I have Created a Category and a Tag with Sports and the Tag is not Dropdown and no Blue.

    http://www.bilder-upload.eu/show.php?file=db6eb5-1509795546.png

    http://www.bilder-upload.eu/show.php?file=a5653f-1509795562.png

    Post count: 2448
    Jegbagus
    November 5, 2017 at 3:29 am #24994

    hi Schabulsky, we make different method to add tag on latest version.
    its because we notice people may have thousand of tag, and if we load it all, it will be quite catastrophic and cause the issue.

    to add tag on themes right now,
    1. you will need to enter the name of tag and wait until dropdown showing. and after that select 1 tag you want to add.
    2. or other alternative way you can try to directly write ID of those tag. and right before you leaving the tag, please press ( comma )

    Thank you

    Post count: 9
    Schabulsky
    November 5, 2017 at 11:00 am #25004

    to add tag on themes right now,
    1. you will need to enter the name of tag and wait until dropdown showing. and after that select 1 tag you want to add.

    Sorry it works not. There are now dropdown showing. I type “Sports” and wait … press Enter … I’m waiting nothing happens.

    On Homepage says: “No Content Available” and in the Block Selection stands; http://www.bilder-upload.eu/show.php?file=db6eb5-1509795546.png

    Post count: 9
    Schabulsky
    November 5, 2017 at 11:18 am #25005

    Option 2 Works, but this can not be an alternative, then the Theme is no longer usable for me.

    • This reply was modified 1 week, 6 days ago by  Schabulsky.
    Post count: 2448
    Jegbagus
    November 6, 2017 at 1:22 am #25021

    hi schabulsky, i don’t really understand about issue you having. but its working on my side.

    take a look at this video : http://d.pr/v/0DIMY

    as i know, other themes also do the same (for example newspaper they even force you to use only ID, you don’t have option to show dropdown).

    Previously we have feature to load them all, for website that having 1000++ tag, it will crash their site.

    Please check if you really enter a tag content, not category. because on your screenshot sport is a category.

    also you don’t need to enter the whole word, you just need to enter 3 character to show tag related to those character.

    Thank you

    Post count: 9
    Schabulsky
    November 6, 2017 at 8:09 am #25041

    See my Problem:

    https://d.pr/p8sg2q

    Older JNews Version, it works, now it works not. I have Change it and test ist.

    Post count: 2448
    Jegbagus
    November 6, 2017 at 8:27 am #25042

    hi Schabulsky, it may because the javascript still caching. try to clear your cache.
    also on next update we will provide fallback. if website not having alot of tag / user, behavior will be like previously.
    but if tag is alot, it will work like how it now.

    Thank you

    Post count: 9
    Schabulsky
    November 6, 2017 at 3:00 pm #25061

    No, it is not the cache, the “Category” filter works fine. Only the “Included Tags” Filter works not on different PC + Browser.

    • This reply was modified 1 week, 5 days ago by  Schabulsky.
    Post count: 2448
    Jegbagus
    November 7, 2017 at 4:06 am #25079

    hi Schabulsky, on next update we will a work around for this issue. for low number of tag, it will use how category right now.
    but on large number of tag, it will work like my screenshot above.

    Thank you

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