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500 Internal Server Error After Updating to WordPress 4.4

  • Post count: 33
    campusplus
    December 21, 2015 at 2:39 am #17050

    Hi,

    I’ve 500 Internal Server error when I updated to WordPress 4.4.

    My hosting company said the error is caused by this:

    [Thu Dec 10 04:05:50.228317 2015] [:error] [pid 7931] [client 121.121.115.223:10410] PHP Fatal error: Call to undefined function jeg_get_all_category_vc() in /nas/content/live/campusplus/wp-content/themes/jmagz-child/functions.php on line 39

    Can you look into this? I’ve downgraded to WordPress 4.3 as of now due to theme incompatibility issue.
    Thanks!

    Post count: 2251
    Jegbagus
    December 22, 2015 at 4:21 am #17083

    hi campusplus, have you install jmagz plugin previously? because those function “jeg_get_all_category_vc” is from jmagz plugin.

    Thank you

    Post count: 33
    campusplus
    January 4, 2016 at 1:46 pm #17326

    Hi,

    I’ve installed and activated all the required plugins for Jmagz theme.

    Could it be caused by something else?

    Post count: 2251
    Jegbagus
    January 5, 2016 at 1:30 am #17330

    hi campusplus, if all required plugin already installed, it should be work fine.
    i don’t know another issues that causing this problem. we are also using wordpress 4.4 on our local test, and its working just fine.

    Thank you

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