I am sorry for the late reply. if you want to set the News Ticker section on the articles pages, I recommend you to create a custom template and design your article layout by your self. after creating the custom template, you can set the template on Customizer > JNews : Single Post Option > Single Post Option. In there, please set the Single Blog Post Template to Custom and choose the template that you created before.
Also, we usually giving support on Monday – Friday start from 09.00 am – 06.00 pm GMT+8. For Saturday and Sunday our support holiday. You can visit our Support Policy page here. Let us know if you have further question.