1. For the customizer issue, it seems i will need to do further investigation on your website. Can you provide me login access to your website? I will need to check it directly. You can send it here and don’t forget to check Set as private reply option below.
2. We will take a look at this thing for the further plugin update. At the moment we still working on version 2 of Epic News Element and we will consider adding this thing on plugin feature.