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Reply To: Costumizer not working with Jetpack activated

Post count: 7604
Adek
November 8, 2017 at 2:06 am #25150

Hi Seraphinne,

Thanks for your detail information. At the moment, please try to disable all plugins and just leave JNews Essential and Jetpack plugin. After that, please try again to access Customizer Panel and see if the problem still occurs or not.

Also, we just release a new update for JNews and i notice there’s a new update for Jetpack plugin as well. Kindly you can update your theme to the latest version of JNews.

Thank you